Jade Townley
Hope Valley,SA
Summary
Always bringing positive attitude and keen eye for detail, I excel in maintaining high standards of cleanliness and presentation. Knowledge of cleaning techniques and vehicle maintenance, combined with skills in using specialized equipment, ensures top-notch results. Dedicated to achieving exceptional vehicle appearance and enhancing customer satisfaction. Successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Car Detailer
Car World Used
02.2023 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Retail Worker
Kmart
03.2021 - 11.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Answered incoming calls and emails to provide product information, features and benefits.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
CRT 2 In Hospitality -
Modbury Tafe
Modbury12.2022
Skills
- Customer service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Power equipment operation
- Relationship building
- Problem-solving
- Time management
- Attention to detail
Certification
- First Aid Certification
- Alcohol Server/Seller Certification - ServSafe Alcohol or TIPS.
Timeline
Car Detailer
Car World Used
02.2023 - Current
Retail Worker
Kmart
03.2021 - 11.2023
CRT 2 In Hospitality -
Modbury Tafe
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