Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jade Van Schalkwyk

Bedford,WA

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. School years have sharpened social and communication skills, and professional experience has instilled the importance of hard work, dedication, and effective customer communication, even in challenging situations. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Vacation Work Student

Karora Resources
06.2022 - Current
  • Worked in team environment to maintain high levels of productivity.
  • Took extensive notes to document lessons and further solidify learning objectives.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Developed and implemented real-time data interpretation and communication strategies for field investigations.
  • Helped to solve geology-related issues at underground mining sites using mapping and assessment techniques.
  • Compiled data, prepared reports, completed 3D modelling and created maps with Leapfrog, Surpac Datamine and Qgis.
  • Maintained optimal safety practices on every job site by implementing hazard and safety reports.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.

Waitress

Hunter And Barrel
03.2021 - 01.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.

Waitress/Bartender

Mikys Italian Restaurant
09.2021 - 11.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

Bachelor of Science - Geology

The University of Western Australia
Western Australia
11.2024

Grade 10 – Grade 12 -

Abbotts College
South Africa
2019

Skills

  • Phone Inquiries
  • Food Running
  • Team Collaboration
  • Bar Terminology
  • Table Preparation
  • Dining Customer Service
  • Age Verification
  • Adaptable and Flexible
  • Safety and Sanitation
  • Billing and Payment Processing
  • Hospitality and Accommodation
  • Order Delivery Practices

Certification

  • Responsible Service of Alcohol (RSA)


Timeline

Vacation Work Student

Karora Resources
06.2022 - Current

Waitress/Bartender

Mikys Italian Restaurant
09.2021 - 11.2021

Waitress

Hunter And Barrel
03.2021 - 01.2022

Bachelor of Science - Geology

The University of Western Australia

Grade 10 – Grade 12 -

Abbotts College

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Jade Van Schalkwyk