Overview
Work History
Education
Skills
Timeline
Generic

Jade Vine

Mackay,QLD

Overview

3
3
years of professional experience

Work History

Kebab Maker

Emrens Kababs
03.2024 - 06.2024
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and offering recommendations based on preferences.
  • Assisted in menu development, incorporating customer feedback to create innovative and popular dishes.
  • Managed food waste effectively by tracking ingredient usage patterns and adjusting order quantities accordingly.
  • Developed a loyal customer base by consistently delivering exceptional food quality, presentation, and taste in every kebab served.

Sales Representative

Inverters Choice Group - ICG
01.2023 - 10.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Emphasized product specifications to meet customer needs.
  • Assisted call-in customers with questions and orders.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
  • Conducted thorough research on competitor offerings regularly, staying informed about industry trends and using this knowledge strategically during sales interactions.

Bartender

Queens Beach Hotel
07.2021 - 10.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Education

High School Diploma -

Merrimac State High School
Mermaid Waters, QLD

Skills

  • Sales and Promotion Techniques
  • Problem-Solving
  • Time Management
  • Customer Service
  • Reliable and Responsible
  • Attention to Detail
  • Patience and resilience
  • Cash Handling
  • Market awareness
  • Strong multitasking
  • Liquor, beer, and wine knowledge
  • Clear and effective communication
  • Engaging personality

Timeline

Kebab Maker

Emrens Kababs
03.2024 - 06.2024

Sales Representative

Inverters Choice Group - ICG
01.2023 - 10.2023

Bartender

Queens Beach Hotel
07.2021 - 10.2021

High School Diploma -

Merrimac State High School

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Jade Vine