Summary
Overview
Work History
Education
Skills
References
Timeline
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Jade Williamson

Jade Williamson

Safety Beach,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Reception/Administrator

Halcyon Caravan Park
07.2023 - Current
  • Assisted in resolving administrative issues or tasks that arose during daily operations effectively.
  • Provided exceptional customer service while greeting visitors, determining their needs, and directing them accordingly.
  • Ensured timely processing of invoices and expense reports, resulting in accurate financial records for the company.
  • Facilitated office communications by distributing mail, packages, faxes, and other correspondence in a timely manner.
  • Handled sensitive information with discretion, upholding strict confidentiality protocols at all times.
  • Prepared meeting materials such as agendas or presentations as requested to support effective collaborations among team members.
  • Assisted with event planning and coordination, contributing to successful company functions and gatherings.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Sales Administrator & Receptionist

Stockdale & Leggo
01.2022 - 07.2023
  • In my role within the business, I had the privilege of handling phone calls, devising compelling sales campaigns, and listing properties on various internet portals
  • I had the pleasure of maintaining strong relationships with vendors, landlords, and potential buyers, as well as utilising my expertise in REX, core logic, and other real estate applications
  • My role was to then create visually captivating brochures and appealing "For Sale" boards
  • To meet the demands of this fast-paced environment, I remained highly attentive and proactive, swiftly resolving any issues that arose and ensuring a smooth and successful experience for both vendors and buyers throughout the campaign
  • Consequently, my dedication to personal growth led me to invest my own time in studying to become a sales executive, a field I am genuinely passionate about for my future endeavours.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
  • Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
  • Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.

Administration Assistant

HS Cooper & Co.
01.2021 - 01.2022
  • I began working at this job following the first lockdown
  • When I joined this accounting firm, my goal was to develop my skills in a reception and administration role
  • Within HS Cooper & Co., my responsibilities included communicating with clients, organising and filing confidential information and documents, and keeping my accountant co-workers informed about reception activities
  • It was essential for me to pay close attention to detail and have a comprehensive understanding of the business in order to effectively interact with clients
  • As a small business, client relationships held significant value, and my role played a vital part in maintaining them
  • I was always ready to take on new tasks to alleviate pressure on my co-workers and further enhance my skill set in this field.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Bar Manager

The Pig & Whistle
01.2019 - 01.2022
  • In my previous role, I ensured the smooth operations of the bar
  • This included managing the staff, making drinks, interacting with customers, using the RedCat hospitality system, conducting stock take, and delegating tasks to my co-workers
  • It required me to think quickly, be approachable, and pay close attention to detail
  • I treated customers with the utmost respect, delivered high-quality service, and ensured a positive experience at the tavern
  • Through effective communication, I also developed a strong sense of trust and community with my co-workers
  • Whenever abnormalities or altercations occurred, I handled them diplomatically and approached tasks with pride and enthusiasm
  • My calm and forward-thinking attitude earned me high praise from senior staff members.
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Education

VCE Education - ATAR 85.00 -

Haileybury College
01.2019

Skills

  • Open 2 View

  • Campaign Tracker

  • Microsoft Office

  • REX

  • Microsoft Excel

  • Core Logic

  • Agentbox

  • Document Management

  • Multitasking and Organization

  • Decision-Making

  • Phone and Email Etiquette

References

  • Ben Kenyon, 0413 697 203 Stockdale & Leggo
  • Rory Prosser, 0439 663 551, The Pig & Whistle
  • Rod D'Angri, 0407 672 621, Halcyon Caravan Park

Timeline

Reception/Administrator

Halcyon Caravan Park
07.2023 - Current

Sales Administrator & Receptionist

Stockdale & Leggo
01.2022 - 07.2023

Administration Assistant

HS Cooper & Co.
01.2021 - 01.2022

Bar Manager

The Pig & Whistle
01.2019 - 01.2022

VCE Education - ATAR 85.00 -

Haileybury College

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