Summary
Overview
Work History
Education
Skills
Volunteering
Certification
References
Hobbies and Interests
Timeline
Generic

JADE WILSON

Brunswick,VIC

Summary

I am a dedicated and compassionate Registered Nurse with experience in diverse healthcare settings, complemented by a strong background in retail and administrative assistance that has honed my interpersonal and customer service skills. I have a proven ability to assess patient needs, develop tailored care plans, and communicate effectively with multidisciplinary teams. I am currently seeking to leverage my nursing expertise and passion for community health into a career in public health and administration. I am committed to promoting health equity and enhancing community well-being through evidence-based practices and strategic program implementation. I am eager to contribute to the Department of Health's mission by applying my clinical knowledge and strong organizational skills to improve health outcomes on a broader scale.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Registered Nurse

Royal Melbourne Hospital
03.2023 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Maintained up-to-date regulatory documentation of patient care and interpersonal communications in a professional, accurate and objective manner.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.


Shop Manager and Retail Assistant

Frames Readymade
01.2020 - Current
  • Balanced moving up into a management position whilst completing a Masters degree
  • Working in a collaborative team environment within a fast paced retail store
  • Managing team morale and ensuring positive work place culture
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Developed and executed staff training programs to enhance customer service skills.


Office Administrative Assistant/Events Coordinator

The Sun Theatre
01.2009 - 01.2020
  • Organised fundraising and personal events for local organisations and community members
  • Completed daily administrative duties for management staff, ensuring all internal files were up to date
  • Formed and maintained rapport with vendors and stakeholders
  • Collaborated with clients to identify their goals and priorities
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Improved internal communication by organizing regular team meetings and distributing meeting minutes to relevant parties.

Education

Masters of Nursing Science - Entry to Practice

Melbourne University
01.2023

Bachelor of Health Science - Public Health And Indigenous Studies

Victoria University
01.2019

Skills

  • Empathic
  • Strong communication
  • Patient education and health promotion
  • Time management
  • Adaptable under pressure
  • Cultural awareness and safety
  • Team work and leadership

Volunteering

Asylum Seeker Resource Centre 2017-2018: Assisted in food distribution efforts to support individuals and families in need. Responsibilities included organizing food supplies and providing compassionate support to clients. This experience enhanced my understanding of community resources and the challenges faced by vulnerable populations, while fostering my commitment to service and advocacy in public health.


Foodbank Victoria 2019-2020: I helped box food donations for vulnerable members of the community. This role involved sorting and preparing food items for distribution, ensuring that families in need received nutritious options. My experience strengthened my commitment to addressing food insecurity and highlighted the importance of community support and collaboration in promoting public health.


Certification

  • CPR Certified, 12/22
  • First Aid Certified, 12/21


References

  • Kit Harvey, Store owner - Frames Readymade, 0400 073 846, kit.a.harvey@gmail.com
  • Isabella Dixon, RN Clinical Educator - Royal Melbourne Hospital, (03) 9976 3303, isabella.dixon@mh.org.au
  • Kaitlyn Patterson, Manager - Sun Theatre, (03) 9362 0999, Yarraville.manager@suntheatre.com.au

Hobbies and Interests

  • Social justice and community engagement activities
  • Cultural exchange and travel
  • Cooking delicious meals with family and friends
  • Playing on a community level futsal women's team weekly
  • Community health promotion and prevention activities

Timeline

Registered Nurse

Royal Melbourne Hospital
03.2023 - Current

Shop Manager and Retail Assistant

Frames Readymade
01.2020 - Current

Office Administrative Assistant/Events Coordinator

The Sun Theatre
01.2009 - 01.2020

Masters of Nursing Science - Entry to Practice

Melbourne University

Bachelor of Health Science - Public Health And Indigenous Studies

Victoria University

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JADE WILSON