THI BICH THAO HO (JADE)
Rhodes,NSW
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure a barista position with three years experience in hospitality, extensive knowledge of various foods and beverages, and a fast learner will be useful in providing excellent service to guests in a restaurant or cafe shop service procedures and standards. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Barista /Gaming Bartender (Casual)
The Star Casino
02.2021 - Current
- Prepared and served a variety of hot and cold beverages
- Maintained a clean and organised workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
WAITRESS (PART - TIME)
Fratelli Fresh
09.2020 - 02.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
WAITRESS
WILLIAM BLUE DINING RESTAURANT OF WILLIAM BLUE COLLEGE
09.2019 - 12.2020
- Had knowledge and skills to work in a fine dining restaurant, developing knowledge of contemporary Australian cuisine
- Completing mise en place duties; performing a la carte sequence of service integrating food and beverage, dispensing a range of alcoholic and non-alcoholic beverages: Operating both manual and MICROS electronic point of sale systems; Completing cashiering duties
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
Education
DIPLOMA OF BUSINESS -
HARBOUR INSTITUTE
Sydney, NSW05.2025
DIPLOMA OF HOSPITALITY MANAGEMENT -
WILLIAM BLUE COLLEGE OF HOSPITALITY MANAGEMENT AT TORRENS UNIVERSITY AUSTRALIA
Sydney, NSW05.2020
IELTS PREPARATION -
KING'SWAY INSTITUTE
Sydney, NSW06.2019
Skills
Customer Service
Coffee and Tea Preparation
Latte art
Multitasking
Teamwork and Collaboration
Working Right and Availability
Under Student visa, 48 hours fortnightly, currently available to work 3 days on weekdays
Activities
VOLUNTEER FOR HALLOWEEN FACE PAINTING MAKEUP, 10/01/20, SUNNYFIELD COMMUNITY SERVICE HUB, Help and support disability community
Personal Information
- Date of Birth: 07/03/99
- Gender: Female
References
- Miss Judy Tran, Restaurant Manager, Fratelli Fresh - Phone number: +61 451 469 789
- Mr. Wayne Lam, Assistant Manager, The Star Sydney - Email: bang.lam@star.com.au
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Barista /Gaming Bartender (Casual)
The Star Casino
02.2021 - Current
WAITRESS (PART - TIME)
Fratelli Fresh
09.2020 - 02.2021
WAITRESS
WILLIAM BLUE DINING RESTAURANT OF WILLIAM BLUE COLLEGE
09.2019 - 12.2020
DIPLOMA OF BUSINESS -
HARBOUR INSTITUTE
DIPLOMA OF HOSPITALITY MANAGEMENT -
WILLIAM BLUE COLLEGE OF HOSPITALITY MANAGEMENT AT TORRENS UNIVERSITY AUSTRALIA
IELTS PREPARATION -
KING'SWAY INSTITUTE
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