Jade Lucy Gregory
Windsor
Summary
Organized and dedicated Business Support Officer for Children First Foundation with a proven track record of providing exceptional customer service, keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Able to manage multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals while also being a self-motivated development professional well-versed in individual, corporate and foundation fundraising techniques.
Overview
9
9
years of professional experience
Work History
Business Support Officer
Children First Foundation
08.2022 - Current
- Enhanced overall team efficiency by streamlining administrative processes and implementing innovative solutions.
- Provided exceptional customer service, resolving issues promptly and professionally for increased satisfaction.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Coordinated company events and meetings, managing logistics to ensure seamless execution.
- Provided basic IT support to office to colleagues with desktops, laptops, phones, printers and other devices.
- Maintained tenant satisfaction by promptly addressing maintenance requests, rent and resolving issues efficiently with a property owned by the foundation.
- Collaborated with cross-functional teams to develop engaging multimedia content that boosted visitor engagement rates.
- Collaborated with graphic designers and web developers to create visually appealing and user-friendly website for our foundation.
- Consistently designed, implemented and monitored web pages, html, plugins and functionality for continuous improvement of our website.
- Maintained strict confidentiality of sensitive client information in our donor data system (iMIS).
- Managed sensitive correspondence among board members while maintaining strict confidentiality of privileged information when editing and organising board papers.
Recruiting Assistant
CRMC
09.2019 - 12.2021
- Updated candidate profiles using Powerforce.
- Communicated with average of 40-50 candidates per day at various stages of the hiring process.
- Presented excellent first impression of company at recruiting events.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Assisted with background checks and verification of licenses.
- Maintained and organized electronic files for candidates
- Scheduled interviews for candidates.
- Routed applicants to company website to apply for further processing.
- Coordinated job matching with candidates according to their interests and skillsets.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas and organized supplies.
Retail Assistant
Rick James Bricks
05.2019 - 07.2019
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Early Childhood Educator Assistant
Schools Of Early Learning
01.2015 - 03.2019
- Contributed to a programme to define children's learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Led activities that developed children's physical, emotional and social growth.
- Communicated verbally & nonverbally with children to provide comfort, encouragement and positive reinforcement.
- Cultivated connections and trust with children to foster a safe & thriving classroom environment, in addition to recording student progress to inform parents and school administration.
- Organized instruction material, including constructing bulletin boards and setting up work areas.
Education
Diploma - Film & TV
Central Institute Of Technology
Perth, WA12.2014
Certificate III - Communications
Central Institute Of Technology
Perth WA12.2013
Skills
- Database Management
- File systems oversight
- Basic IT support
- Conflict Resolution
- File and records management
- Recruitment
- Use of Excel, Adobe, Word & more
- Customer service skills - verbal & in-person
- Data Entry
- Corporate Governance
- Report writing/editing skills
- Meeting Preparation
- Website Maintenance
- Multimedia Editing
- Adaptability
Hobbies
- Reading
- Writing
- Baking
- Filming
- Photography
- Painting
- Musicals
- Singing
References
References
(contacts available upon
request)
Professional References
Mrs Jen Pfitzner
Previous Fundraising
Manager of Children
First Foundation
Mrs Leonie Vargordi
Previous Team Leader at
Defense Force Recruiting
Mr Rick Foster
Owner & Manager of
Rick James Bricks
Social Reference
Ms Tara Hill
Careers Councillor at
Mater Day College
Timeline
Business Support Officer
Children First Foundation
08.2022 - Current
Recruiting Assistant
CRMC
09.2019 - 12.2021
Retail Assistant
Rick James Bricks
05.2019 - 07.2019
Early Childhood Educator Assistant
Schools Of Early Learning
01.2015 - 03.2019
Diploma - Film & TV
Central Institute Of Technology
Certificate III - Communications
Central Institute Of Technology
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