Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Jade May Jolliffe

NSW, Australia,NSW
Jade May Jolliffe

Summary

Motivated customer service Representative committed to providing high-quality service for superior customer experiences. I see myself as a positive individual who has a infectious personality with excellent interpersonal and relationship-building skills, improving customer satisfaction and loyalty. Highly motivated individual with passion for helping others. Experiences in projects and working with diverse range of people in the community. Possesses excellent communication and organisation skills and am always eager to learn and grow.

Overview

2
years of professional experience

Work History

Aldi Supermarket

Store Assistant
12.2022 - Current

Job overview

  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Managed cash register operations using POS system and processed sales and returns.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Pulled items from stock using electric jack lift equipment and added to shelves or bins.

WinangaLi Aboriginal Child, Family Centre

Administration Officer
01.2022 - 05.2022

Job overview

  • Answering general enquiries regarding the organisations services via both email and telephone
  • Maintaining and updating company databases
  • Organising and maintaining filing systems
  • Maintaining individual, team and company calendars and scheduling appointments
  • Booking meeting rooms, printing and photocopying
  • Assisting and participating in community organisational fundraisers and events.
  • Facilitated outreach activities to build community awareness. E.g made posters and flyers for upcoming events in the community that i shared on the company social media.

Woolworths

Team Member
09.2021 - 07.2022

Job overview

  • Sustain organizational skills to ensure all assigned tasks are able to be completed in a timely manner
  • Serving customers in a polite and professional manner
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Operated register to process payments and collect cash payment for order totals. great knowledge using POS electronic system which included cash and EFTPOS transactions.


Bondi Hotel

Bartender
03.2021 - 07.2021

Job overview

  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients. Including a range of cocktails.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Occasional hours in bottle shop

Fletchers Grain Terminal, Harvest

Harvest Worker
11.2021 - 01.2022

Job overview

  • Sampling grain
  • Analysing and entering data
  • General Labour around the site
  • Checked system to receive orders and directions to correct item locations.

Bras And Things

Retail Assistant
10.2020 - 02.2021

Job overview

  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Maintained a clean, organised inventory and curated displays of rotating seasonal clothing and accessories
  • Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
  • Guided customers through the process of successfully finding their ideal bra size and comfit
  • Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow
  • Actively stay informed about the latest sales offerings and loyalty programs.

Nikinpa Aboriginal Children's Service

Community Service Volunteer
01.2018 - 01.2018

Job overview

  • Answering phone incoming phone calls and directed them to the appropriate stuff member.
  • Filing and Organising paperwork and other administrative tasks.
  • Gained knowledge and experience working with children in educational setting.

Education

Kinross Wolaroi School
Orange, NSW

High School Diploma
12.2020

TAFE
Orange, NSW

Hospitality Cert II
2020

Macquarie University

Some College (No Degree)

University Overview

Critical Thinking – completed through year 11/12 to gain early entry to University.

Skills

  • Enthusiastic approach to education and learning
  • Exceptional Customer Service
  • Strong communication skills both written and oral
  • Teamwork and willingness to work with others
  • Ability to work with people from varied backgrounds
  • Excellent time management and organizational skills
  • Active Listening
  • Analytical and Critical thinking
  • Proficient in all Microsoft Office operating systems, internet technologies eg printers/scanning, emails, Canva, Google Docs, and windows
  • Digital Databases, payroll Database , File Management

Accomplishments

    Received Indigenous Scholarship to attend any boarding school in Australia through Yalari which has been providing Indigenous children from regional and remote communities across Australia the opportunity to receive a full boarding school scholarship for their entire secondary education.. Accepted and went to boarding school from Year 7-12.

Timeline

Store Assistant

Aldi Supermarket
12.2022 - Current

Administration Officer

WinangaLi Aboriginal Child, Family Centre
01.2022 - 05.2022

Harvest Worker

Fletchers Grain Terminal, Harvest
11.2021 - 01.2022

Team Member

Woolworths
09.2021 - 07.2022

Bartender

Bondi Hotel
03.2021 - 07.2021

Retail Assistant

Bras And Things
10.2020 - 02.2021

Community Service Volunteer

Nikinpa Aboriginal Children's Service
01.2018 - 01.2018

Kinross Wolaroi School

High School Diploma

TAFE

Hospitality Cert II

Macquarie University

Some College (No Degree)
Jade May Jolliffe