JADE NGUYEN
Summary
I am an extrovert who loves to communicate and help people. I'm easygoing and easily adapt to new environments. I'm flexible and am not afraid of changes and failures. I'm a fast learner and open to new experiences. I'm hardworking and proactive. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
In Store Team Member
Sommer House Grill
11.2024 - Current
- Handled cash transactions accurately, maintaining proper cash drawer balances throughout the shift.
- Maintained a positive attitude under pressure, ensuring high-quality service during peak hours or difficult situations.
- Increased customer satisfaction by providing efficient and friendly service at all times.
- Collaborated with team members to complete tasks efficiently and meet daily performance goals.
Sales Associate, Cashier
Highlands Coffee Vietnam
01.2022 - 12.2023
- Excellent customer service by assisting customers in ordering and drink selection.
- Collaborated with the college to reach weekly KPIs.
- Handling cash transition and POS systems.
- Refilling stock and drinks while keeping the cleanliness of the store.
Vice-president of Chu Van An's Football Club
Chu Van An Highschool
01.2022 - 12.2023
- Assisted the president in managing the club’s operations, ensuring smooth communication between members, coaches, and school administrators.
- Helped plan and organize training sessions, friendly matches, and inter-school tournaments.
- Developing the team's strength by reaching individuals strengths and weaknesses.
- Being the team captain in tournament matches.
Member of the Content Department (Education Volunteer - Teaching Children With Intellectual Disabilities)
Libreria Project Season 3
01.2022 - 12.2022
- Working with other members to design the teaching syllabus.
- Hosting a podcast channel on self-education for teenagers.
- Teaching and taking care of a group of disabled children.
Education
Bachelor - Civil Engineering ( Structure, Project Management)
University of Sydney
Sydney, NSW07.2027
High School Diploma -
Chu Van An Highschool For Gifted Student
Hanoi, Vietnam06.2023
Skills
- Customer Service
- Schedule and Plan syllabus
- Working with POS system
- Proficient Microsoft Office Skills
- Video Creation and Editing (Youtube)
- Basic Coding (Python)
- Research Design (survey)
- Time Management
- Teamwork and Collaboration
- Problem-solving skill
- Attention to detail
Education Details
Undergraduate Student [Year 2][University of Sydney (USYD)] Sydney, NSW
Bachelor of Civil Engineering Honor
- GPA: 73.5
- Dayell Scholar
Participant - WETECH TECHNOLOGY CONTEST Hanoi, Vietnam
2nd prize
- Using sensors and detectors to improve the automatic house performance.
- Producing a sample model of the house using Arduino.
- Presentation with stakeholders about the process and results.
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
In Store Team Member
Sommer House Grill
11.2024 - Current
Sales Associate, Cashier
Highlands Coffee Vietnam
01.2022 - 12.2023
Vice-president of Chu Van An's Football Club
Chu Van An Highschool
01.2022 - 12.2023
Member of the Content Department (Education Volunteer - Teaching Children With Intellectual Disabilities)
Libreria Project Season 3
01.2022 - 12.2022
Bachelor - Civil Engineering ( Structure, Project Management)
University of Sydney
High School Diploma -
Chu Van An Highschool For Gifted Student
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