Jadon Delport
Adelaide
Summary
Developed strong relationship management and problem-solving skills in member-focused environment. Demonstrated ability to handle diverse inquiries and deliver effective solutions. Seeking to transition into new field, leveraging these transferrable skills to contribute to team success and member satisfaction.
Overview
1
1
year of professional experience
Work History
Member Support Specialist
Spriggy
12.2024 - Current
- Provided exceptional customer support via email and chat channels, ensuring timely resolution of inquiries.
- Analyzed member feedback to identify common issues and recommend improvements to user experience.
- Maintain accurate documentation and feedback to support product improvements.
Swimming Instructor
Sheriffs Road Swimming Centre
09.2024 - Current
- Instructed swimming techniques to diverse age groups, ensuring safety and skill progression.
- Monitored and assessed student performance, providing constructive feedback for improvement.
- Developed engaging lesson plans tailored to individual learning styles and skill levels.
Education
Year 12 -
Southern Vales Christian College
Financial Services — Deposit Products And Non-Cash
Kaplan Professional
Australia (Online / Nationally Recognised)05-2025
Certificate 3 - Business
Queensford College
Adelaide, SA11-2024
Aquatics / Water Safety
Royal Life Saving Society South Australia
11 Blacks Rd, Gilles Plains SA 508610-2024
Skills
- Patience and composure
- Exceptional communication
- Leadership
- Membership renewals
- Teamwork and collaboration
- Problem-solving
- Time management
- Calm and professional under pressure
Languages
Afrikaans
Native or Bilingual
Timeline
Member Support Specialist
Spriggy
12.2024 - Current
Swimming Instructor
Sheriffs Road Swimming Centre
09.2024 - Current
Year 12 -
Southern Vales Christian College
Financial Services — Deposit Products And Non-Cash
Kaplan Professional
Certificate 3 - Business
Queensford College
Aquatics / Water Safety
Royal Life Saving Society South Australia
HOBBIES
Piano, Guitar, Golfing, Reading, Working Out