Jadyn Papadatos
Pymble,NSW
Summary
I am a passionate and driven individual with a strong work ethic and excellent communication and interpersonal skills. I've developed a keen eye for attention to detail and a willingness and efficiency when it comes to learning new things. I have extensive experience in fast paced and high-pressured workplaces requiring a balance between safety and direct engagement with clients who acknowledge and benefit from my positive attitude. My diverse work experiences have allowed me to refine my abilities and take initiative in any role.
Overview
2
2
years of professional experience
Work History
Certified Snowboard Instructor
Vail Resorts
Perisher Valley, Nsw
06.2024 - Current
- Offering safe and fun learning environments by handling classes effectively and creatively implementing snowboard lessons
- Instructing classes with students of varying ability levels and physical fitness
- Track weather and mountain conditions to make accurate judgments about class activities.
Assistant Store Manager
Kathmandu
Chatswood, NSW
03.2024 - 06.2024
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Third in Charge
Kathmandu
Chatswood
10.2023 - 03.2024
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Supervised and led employees to maintain productivity and customer service levels.
- Evaluated employee performance, delivering individualized feedback and praise.
- Delegated work to staff, setting priorities and goals.
- Coached staff on strategies to enhance performance and improve customer relations.
Certified Snowboard Instructor
Vail Resorts
Perisher Valley, NSW
06.2023 - 09.2023
Retail Sales Assistant
Paul Reader
Sydney, NSW
11.2022 - 05.2023
- Developing long-term business relationships with customers to promote continued business
- Monitored store entrance to quickly offer assistance to new customers and build relationships
- Evaluate a customers ski/snowboard needs, goals and riding level to recommend and fit the correct boot and/or equipment
- Used POS system to complete sales and process customer transactions
- Resolved customer issues using listening skills, professional attitude and problem solving techniques.
Lift Operator
Thredbo
Kosciuszko, NSW
06.2022 - 10.2022
- Maintaining the safety and fluidity of lift operations
- Completing daily logs and checklists for proper lift operations
- Assisting visitors to get on and off ride to enhance customer experience
- React quickly to emergencies, carrying out shut-down and evacuation procedures
- Recognise guests in need of extra assistance and offering exceptional support.
Education
Knox Grammar School
Skills
- Computer skills, proficient in Powerpoint, Word, Excel, Adobe suite, Etc
- Excellent communication and customer Service skills and admin experience
- APSI Snowboard Level 1
- Group Instruction
- Equipment Operations
- Emergency Response
- Safety Management
- Guest Services
- Conflict resolution
- Customer Service Management
- Problem-Solving
- Operations Management
References
- Annika, 041 6732 792, chatswood@retail.kathmandu.com.au, Store Manager, Chatswood
- David Robinson, 0428 394 922, David.Robinson@vailresorts.com.au , Snow-sports Supervisor, Vail Resorts Perisher
- Sean Smith, 61 2 6459 4131, Sean_smith@evt.com, Assistant Lift Operations Manager, Thredbo
- Oscar Alston, 0420559990, oscaralston@live.com.au, APSI Instructor, APSI
- Harry Plater, 61 429 355 141, harryplater@gmail.com, Store Manager, Paul Reade
Timeline
Certified Snowboard Instructor
Vail Resorts
06.2024 - Current
Assistant Store Manager
Kathmandu
03.2024 - 06.2024
Third in Charge
Kathmandu
10.2023 - 03.2024
Certified Snowboard Instructor
Vail Resorts
06.2023 - 09.2023
Retail Sales Assistant
Paul Reader
11.2022 - 05.2023
Lift Operator
Thredbo
06.2022 - 10.2022
Knox Grammar School
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