Jadzia Weatherald
Mount Hawthorn,WA
Summary
Polished and customer-focused professional with experience in aviation and fast paced work environments. I am currently working as Flight Attendant for QantasLink, with strong skills in communication, problem-solving and maintaining calm under pressure. I'm passionate about delivering high-quality customer experiences and working within team orientated environments. Seeking additional flexible work to complement current employment and further develop professional skills
Overview
5
5
years of professional experience
1
1
Certification
Work History
Flight Attendant
Qantas Airways
Perth, WA
02.2024 - Current
- Deliver premium in-flight service while ensuring strict safety compliances
- Resolve passenger concerns with professionalism and efficiency
- Work collaboratively with crew to maintain smooth operations
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude
- Handled medical emergencies calmly and competently following established protocols while liaising with the tech crew as needed
Retail Assistant
Hanesbrands
Perth, WA
02.2023 - 12.2023
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently
- Managed inventory levels, ensuring stock availability and proper organization on sales floor
- Implemented promotional initiatives to attract customers and increase store traffic during peak seasons
- Used POS system to process sales, returns, online orders, and gift card activations
- Assisted in visual merchandising, creating attractive displays that stimulated purchase desire
Customer Service Cashier & Decanting
Wesfarmers
Perth, WA
10.2021 - 12.2023
- Met customer needs through polite, friendly and attentive service
- Helped customers complete purchases, locate items, and join reward programs
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers
- Collaborated with team members to streamline receiving and distribution of goods, improving workflow efficiency
- Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room
Education
High School Diploma -
Mount Lawley Senior High School
Perth, WA11.2022
Skills
- Leadership
- Confident
- Team collaboration
- Strong Work ethic
- Passionate
- Good initiative
- Safety procedures
Accomplishments
- Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating
- Recognized on multiple occasions for handling intense situations with poise and compassion
Certification
SITHFAB021 Provide Responsible Service of Alcohol 2023
HLTAID009 Provide cardiopulmonary resuscitation 2023
HLTAID010 Provide basic emergency life support 2023
HLTAID011 Provide First Aid 2023
Certificate II Hospitality 2022
Interests
Gym, Yoga, Reading, Swimming, Fashion
Timeline
Flight Attendant
Qantas Airways
02.2024 - Current
Retail Assistant
Hanesbrands
02.2023 - 12.2023
Customer Service Cashier & Decanting
Wesfarmers
10.2021 - 12.2023
High School Diploma -
Mount Lawley Senior High School