Summary
Overview
Work History
Education
Skills
cooking, baking, reading & quality time with family
Timeline
Barista

Jae Bonazza

Canberra,ACT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

i am hard working, dedicated, love to work under pressure and get things done the right way.

Overview

5
5
years of professional experience

Work History

Barista

The Grind Cafe
02.2019 - 05.2022
  • made and served beverages, handled machines and spoke to customers regularly
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Barista

On Lake Cafe
08.2020 - 11.2020
  • made and served cafe beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Enhanced customer satisfaction by preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.


Barista

McDonald's
05.2017 - 03.2019
  • handled beverages such as coffee, tea & many more as well as food.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.

Crew Member

McDonald's
02.2017 - 03.2019
  • handled multiple stations, and sometimes all at once such as kitchen, drive thru, counter, cafe, cashier, handing food and beverages out the window and more.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Provided exceptional service to large parties, coordinating with the team for smooth operations.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.

Education

Hospitality

Gungahlin College
Canberra, ACT
12.2020

Amaroo School
Amaroo, ACT
12.2018

Skills

  • Effective Communication
  • Multitasking Abilities
  • Time Management
  • Up-selling Abilities
  • Conflict Resolution
  • Positive Attitude
  • Active Listening
  • Customer Service
  • Money Handling Abilities
  • Safe Food Handling
  • Relationship Building
  • Food Presentation
  • Cash Handling

cooking, baking, reading & quality time with family

i often spend my weekends cooking, baking and spending some time with my family. i bake cakes, cupcakes and many other dessert for my family to enjoy. if im not cooking or with family, im reading a book or working out when the sun goes down.

Timeline

Barista

On Lake Cafe
08.2020 - 11.2020

Barista

The Grind Cafe
02.2019 - 05.2022

Barista

McDonald's
05.2017 - 03.2019

Crew Member

McDonald's
02.2017 - 03.2019

Hospitality

Gungahlin College

Amaroo School

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Jae Bonazza