Jae Wicks
Brisbane,QLD
Summary
I am currently in Australia on a working holiday visa, which allows me to work legally and flexibly.
I am a reliable, motivated, and hardworking individual who enjoys learning new skills and adapting quickly to new environments. I have experience working in fast-paced settings, working as part of a team, and providing a high standard of work and customer service. I take pride in being punctual, organized, and maintaining a positive attitude, even during busy periods.
One of my strengths is my willingness to take on any task required, and to be able to support whenever I am needed. I am comfortable following instructions, working independently, and contributing to a safe and productive workplace.
Overview
11
11
years of professional experience
Work History
Customer Assistant
Lidl
King's Lynn, Norfolk
10.2024 - 01.2026
- Greeted customers upon entering the store with a friendly attitude.
- Processed payments via cash or credit card.
- Processed refunds and exchanges, making sure the customer has proof of purchase.
- Worked daily, delivering within the given time scale.
- Rotated stock by the sell-by date, ensuring sooner dates were at the front.
- Working with chilled items in the chill chain time to ensure temperatures are correct.
- Daily fruit and vegetable quality checks.
- Self-checkout training.
- Restocking shelves daily, ensuring that nothing was off sale.
- Working freezer and bakery delivery, ensuring temperatures were correct before.
- Reducing items if they are close to the sell-by date or damaged.
- Teamwork to maintain a quick and high-standard way of working.
- Maintained a clean and tidy shop floor, ensuring the safety of staff and customers.
Nursing auxiliary
Queen Elizabeth Hospital
King's Lynn, Norfolk
04.2020 - 10.2024
- Assisted patients with toileting, washing, dressing, and regular checks for bed-bound individuals.
- Monitored patient vital signs and reported changes to medical team.
- Maintained cleanliness and organization of patient rooms and medical equipment.
- Performed safe manual handling techniques to promote patient mobility and independence.
- Monitored blood sugar levels and vital signs, including blood pressure and oxygen saturation.
- Provided catheter care, ensuring timely changes and proper functionality.
- Conducted mouth care to prevent sores and infections.
- Administered nutrition support through puree diets, thickened fluids, and food charts.
- Documented care rounds, including skin conditions and safety measures for patients.
- Maintained cleanliness of areas to ensure safety for patients and staff.
- Completed daily stool and fluid balance charts to ensure any abnormalities were highlighted and reported to the correct staff.
Catering assistant
The queen Elizabeth Hospital
King's Lynn, Norfolk
11.2019 - 03.2020
- Served food and beverages to staff, patients and public while adhering to dietary requirements.
- Checked food temperatures to determine item doneness and promote food safety.
- Assisted in setting up dining areas for patient meals and special occasions.
- Addressed patient inquiries about menu items and meal options effectively.
- Maintained cleanliness of utensils, dining areas, and kitchen equipment post-service.
- Trained cashiers in efficient money handling procedures.
- Prepared service areas and kitchen equipment according to directives.
Retail sales associate
Tkmaxx
King's Lynn, Norfolk
09.2014 - 08.2019
- Managed stock output across shop floor departments to ensure availability.
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained cleanliness and organization of store departments for improved customer experience.
- Executed weekly inventory reduction using scamp machine for efficiency.
- Relocated and added equipment to enhance shopping space organization.
- Repriced and preticketed damaged or unpriced stock for accurate sales.
- Removed defective stock from sales floor to maintain quality standards.
- Provided customer service at tills, assisting shoppers throughout store.
- Conducted end-of-day till pickups and managed cash flow effectively.
- Processed payments via cash or card.
Education
Certificate of Higher Education - childcare studies
College of West Anglia
King's Lynn09.2016
GCSEs -
Kings Lynn Academy
Kings Lynn, Norfolk07.2014
Skills
- Pressure area care
- Stoma care
- Patient handling and positioning
- Patient observations
- Clinical waste disposal
- Cannulation
- Patient risk assessment
- Specimen collection
- Emotional patient support
- Healthcare support
- Personal care
- Infection prevention and control
- Secure manual handling
- Practical patient support
- Clinical observations
- Quality patient care
- Results-driven
- Self-motivated
- Confident communicator
- Outgoing and enthusiastic
- Money handling
- Customer service
- Returns
- Accurate money handling
- Superb time management
- Point of sale operation
- Food safety protocols
- Relationship building
- Team cooperation
- Reliable and responsible
- Store policies and procedures
Affiliations
- Gym
- Walking
- Shopping
- Crafts
- Cleaning
Education
Childcare studies.
Timeline
Customer Assistant
Lidl
10.2024 - 01.2026
Nursing auxiliary
Queen Elizabeth Hospital
04.2020 - 10.2024
Catering assistant
The queen Elizabeth Hospital
11.2019 - 03.2020
Retail sales associate
Tkmaxx
09.2014 - 08.2019
Certificate of Higher Education - childcare studies
College of West Anglia
GCSEs -
Kings Lynn Academy