Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaebum Park

GREENACRE

Summary

A highly motivated and adaptable professional with a unique combination of practical e-commerce experience, customer service excellence, and bilingual fluency in English and Korean. Proven ability to thrive in fast-paced, customer-facing environments, from large-scale logistics to frontline retail. Possesses strong operational skills from managing a small online business. Eager to apply a strong work ethic and diverse skill set to a challenging new role.

Overview

7
7
years of professional experience

Work History

Online Store Operator

Self Employed Web
09.2021 - 05.2025
  • Operated a small e-commerce website, managing all aspects of online sales from product listing to order fulfillment.
  • Served as the direct point of contact for all customer inquiries, providing timely support and resolving issues to maintain customer satisfaction.
  • Handled inventory management, packaging, and shipping coordination, ensuring a smooth and reliable transaction process for every order.

All-Rounder

Lotteria (Busan, Republic of Korea)
03.2021 - 09.2021
  • Acted as the primary point of contact for international customers, leveraging native English and Korean fluency to bridge communication gaps, enhance service efficiency, and increase customer satisfaction.


  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.


Logistics Team Member

CJ Logistics (Busan, Republic of Korea)
05.2020 - 03.2021
  • Operated material handling equipment to ensure timely and accurate order fulfillment.
  • Collaborated with team members to maintain efficient workflow in high-pressure environments.
  • Conducted inventory checks to verify stock levels and reduce discrepancies.
  • Assisted in packaging and labeling products for distribution, ensuring compliance with safety standards.
  • Resolved logistical issues by coordinating with suppliers and transportation teams effectively.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Cashier & Front of House

McDonald's
06.2018 - 02.2019
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
  • Maintained clean and organized checkout area to ensure a welcoming environment.


Education

High School Diploma -

Busan Digital High School
Busan, Republic Of Korea
09-2023

Skills

  • Customer Relationship Management: Skilled in building rapport, de-escalating issues, and creating positive customer experiences
  • Bilingual Communication: Native fluency in English and Korean, enabling clear communication with a diverse clientele
  • E-commerce & Operations: Proficient in online business management, including order fulfillment, inventory control, and digital customer service
  • Team Collaboration: A dedicated team player with experience contributing to shared goals in high-pressure logistics and hospitality settings

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Timeline

Online Store Operator

Self Employed Web
09.2021 - 05.2025

All-Rounder

Lotteria (Busan, Republic of Korea)
03.2021 - 09.2021

Logistics Team Member

CJ Logistics (Busan, Republic of Korea)
05.2020 - 03.2021

Cashier & Front of House

McDonald's
06.2018 - 02.2019

High School Diploma -

Busan Digital High School

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Jaebum Park