JAE HEE JEON
Sydney,NSW
Summary
Highly motivated retail employee with extensive customer service and sales experience. Outgoing professional with track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers. Friendly Clothing Sales Associate specializing in customer service, communication and inventory management. Supports customers in discovering new products and identifies upsell opportunities to boost sales.
Overview
3
3
years of professional experience
Work History
Waitress
Jizakana Japanese Restaurant
03.2024 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
All-Rounder
LAB Bakery Cafe
01.2024 - 04.2024
- Trained new staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Barista
4station Cafe
01.2024 - 03.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
Sales Assistant
Zara
05.2021 - 12.2021
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Associate of Arts - Film Production
Seoul Institute Of The Arts
Korea02.2022
Skills
- Customer Service
- Visual Merchandising
- Order Accuracy
- Guest Relations Management
- Processing payments
- Complex Problem-Solving
- Display building
- Personable and Friendly
- Energetic and Hard-working
- Effective time Management
Languages
Korean
English
Visa Type
Working Holiday Visa (EXP 31/12/2024)
Availability
Everyday
Accomplishments
[ Zara ]
- Worked as a cashier of a 3-story store by myself within a month
- Achieved top sales among all branches in Korea
Timeline
Waitress
Jizakana Japanese Restaurant
03.2024 - Current
All-Rounder
LAB Bakery Cafe
01.2024 - 04.2024
Barista
4station Cafe
01.2024 - 03.2024
Sales Assistant
Zara
05.2021 - 12.2021
Associate of Arts - Film Production
Seoul Institute Of The Arts
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