Jae Heung Byun
Turramurra,NSW
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. Background in operations and event management as well as supply planning and logistics.
Overview
13
13
years of professional experience
Work History
Shop Co-Owner
PUFFS
09.2023 - Current
- Co-owner of Puffs, a clothing store and tobacconist
- I am mainly in charge of the procurement and logistics aspects of the cigarettes and other day-to-day goods in the store
- Daily duties are mainly to do with stock control, overseeing start to end of procurement and emails/phone calls with suppliers
- We have employees that run the day-to-day activities therefore I am able to do most of my work from home.
Club Co-Owner
5v5 Futsal
11.2016 - 02.2021
- Started running futsal competitions with a friend of mine, as both of us got sick of the local competitions that were being run by people that seemed to have no interest in the sport themselves
- The beginning involved a lot of research of locations and contacting council, and organisations such as the NSW futsal association and other people that we knew in the industry
- We were able to use the website I had developed during my time at General Assembly and then used that as a basis to improve on it to build the current website
- The main duties of late involved dealing with customers online as well as face-to-face at the competition, organising court hire/insurance/referees and updating the fixtures such as draws, results and the ladder as well as any new competition info and upcoming special events.
Travel Consultant
Flight Centre Travel Group
10.2018 - 05.2019
- From my time at flight centre however, I gained experience with the amadeus and sabre booking system and other supplier’s booking systems if needed, dealing with customers at various points of the sales process, taking payment including via a buy now pay later option (flexipay at the time) and paying the required suppliers.
Web Development
General Assembly
02.2016 - 11.2016
- I studied web development at General Assembly which was also inclusive of actual projects that I could apply in future positions, portfolios etc
- One of the projects I undertook was the website that we used for the futsal competition that I used to run with my business partner
- We learnt to program in various languages and frameworks such as javascript, ruby-on-rails, SQL, HTML, CSS and AJAX.
Sales Rep
POLITIX Clothing
03.2014 - 02.2015
- The job entailed, welcoming customers into the store and providing any assistance they may need, as well as stocking shelves/clothing racks and working with the POS system and counting the money at the end of the day.
Proshop Assistant
Monash Country Club
03.2013 - 01.2014
- My duties included helping members in the proshop with any of their needs as well as with club storage, driving and picking up golf balls on the range and running them through the ball washing machine, charging/parking golf carts as well as picking up the NTP’s after the competition for the day had ended.
Distribution Specialist
Enduroshield PCT Global PTY LTD
05.2011 - 06.2012
- Was involved in on-selling a product called Enduroshield (Australian based) in Korea with help from my father who still has an import/export business in Korea
- My work included translating various documents in English to Korean and vice versa as well as contacting clients, generally via email and writing up/finalising orders and making sure it was well received by following up once notified of delivery.
Education
Bachelor of Commerce - Marketing
University of NSW
Kensington, NSW2014
Skills
- Small business operations
- Customer Relations
- Policy and procedure implementation
- Sales Strategies
- Business Development
- Strategic Planning
- Customer Retention
- Inventory Management
- Customer Relationship Management (CRM)
- Customer Service
References
For professional and personal references, please contact me via email or mobile and I will provide their details.
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Elementary
Timeline
Shop Co-Owner
PUFFS
09.2023 - Current
Travel Consultant
Flight Centre Travel Group
10.2018 - 05.2019
Club Co-Owner
5v5 Futsal
11.2016 - 02.2021
Web Development
General Assembly
02.2016 - 11.2016
Sales Rep
POLITIX Clothing
03.2014 - 02.2015
Proshop Assistant
Monash Country Club
03.2013 - 01.2014
Distribution Specialist
Enduroshield PCT Global PTY LTD
05.2011 - 06.2012
Bachelor of Commerce - Marketing
University of NSW
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