Jaehyun PARK
SUNNYBANK HILLS,QLD
Summary
I am a physically and mentally resilient individual who thrives on embracing new challenges. While I am proactive and energetic, I approach tasks with a sense of caution and precision. My strong observational skills and ability to adapt to my surroundings allow me to assess situations effectively. I have an excellent memory, often recalling details as vividly as if capturing them through a camera lens.
With a background in electronic engineering from Korea and advanced studies in robotics during my master’s program, I bring a solid foundation in analytical thinking and problem-solving. My two years and two months of service in the Coast Guard further honed my discipline, teamwork, and ability to remain composed under pressure.
Additionally, my extensive exposure to diverse cultures has enhanced my adaptability and interpersonal skills, making me well-equipped to navigate dynamic environments. I view the role of a correctional officer as an excellent opportunity to apply my unique blend of experiences, skills, and values to serve and contribute meaningfully.
Overview
15
15
years of professional experience
Work History
Support Worker
Self Employed Services
02.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
- Provided crisis intervention when necessary, maintaining client safety and stability.
- Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Coordinated with healthcare professionals to develop personalized care plans for clients, ensuring their specific needs were met.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Conducted regular assessments of client needs, adjusting support plans to better serve them.
- Facilitated group workshops on personal development topics, contributing to client's growth and self-awareness.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
- Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Improved client independence with structured life skills training.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Monitored clients' progress to adjust treatment plans accordingly.
- Participated in professional development and training opportunities to enhance clinical skills.
- Facilitated peer support groups to help clients connect with others.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Educated clients and families on mental health, wellness and recovery topics.
Mechanic Operator
Obela Company
10.2018 - 04.2020
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Inspected and tested equipment to locate worn and damaged parts.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Cleaning Contractor
Self Employed Services
02.2015 - 04.2020
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Contributed to the growth of the business by securing long-term contracts with satisfied customers.
- Upheld a professional appearance at all times while representing the company on job sites.
- Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
- Streamlined cleaning processes for increased productivity and cost savings.
- Expanded clientele through effective networking and promotion of company services.
- Established trust with clients through consistent communication regarding progress updates and any issues encountered during the project.
- Conducted regular inventory checks to ensure adequate supplies were available for all jobs.
- Assisted in training new employees on company policies, procedures, and best practices for optimal performance.
- Collaborated with team members to complete large-scale projects within tight timeframes.
- Proactively identified potential issues in properties that required special attention or additional services.
- Implemented environmentally friendly cleaning practices to reduce environmental impact without compromising quality.
- Continuously improved personal skills by participating in industry workshops and staying current on new products, techniques, and trends.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Used organic-based chemicals to disinfect floors, counters and furniture.
Mechanic
Tindo Solar
02.2016 - 02.2017
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Quality Assurance Officer
Australia Portable Camps
01.2010 - 10.2013
- Improved manufacturing processes by identifying areas of inefficiency and recommending corrective actions.
- Developed training programs for employees to enhance their understanding of quality assurance principles and practices.
- Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
- Facilitated effective communication between departments regarding quality matters, fostering a collaborative working environment.
- Streamlined workflows by automating repetitive tasks, increasing efficiency in the QA department.
- Monitored activities and supporting systems to meet compliance regulations.
- Enforced compliance with industry regulations, maintaining up-to-date knowledge on relevant guidelines and changes in legislation.
- Maintained a high level of expertise in quality assurance processes through ongoing professional development and staying abreast of industry trends, ensuring the organization''s continued competitive edge in the marketplace.
- Championed a culture of excellence throughout the organization by consistently emphasizing the importance of high-quality workmanship in all aspects of production operations.
- Established comprehensive documentation systems to maintain records of all test results, audits, and inspections.
- Provided extensive quality assurance training via both in-person and remote teleconferences.
- Liaised with external auditors during certification processes, demonstrating an unwavering commitment to meeting stringent regulatory requirements for product safety and effectiveness.
- Collaborated with cross-functional teams for timely resolution of quality issues and concerns.
- Conducted risk assessments to identify potential hazards and develop mitigation strategies in the production process.
- Reduced defect rates through meticulous inspection processes and root cause analysis.
- Developed quality assurance plans by conducting Type and Type analyses.
- Implemented continuous improvement initiatives focused on enhancing overall product quality and reducing waste within production processes.
Education
Master - Atomic Energy
Research Student At Super Conduction Laboratory
Korea Atomic Energy Research Institute04.2005
Bachelor - Electronic Engineering
University of Sunmoon
Republic Of Korea01.2005
Skills
- Health and safety awareness
- Emotional support
- Relationship building
- Behavioral support
- Empathy and patience
- First aid and CPR
Timeline
Support Worker
Self Employed Services
02.2023 - Current
Mechanic Operator
Obela Company
10.2018 - 04.2020
Mechanic
Tindo Solar
02.2016 - 02.2017
Cleaning Contractor
Self Employed Services
02.2015 - 04.2020
Quality Assurance Officer
Australia Portable Camps
01.2010 - 10.2013
Master - Atomic Energy
Research Student At Super Conduction Laboratory
Bachelor - Electronic Engineering
University of Sunmoon
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