Jaepyo Sung
Melbourne,VIC
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
2
2
years of professional experience
1
1
Certification
Work History
BOH Manager
Pocha Final Boss
2022.01 - 2022.12
- Improved team efficiency by implementing streamlined BOH processes and procedures.
- Optimized inventory management for reduced food waste and cost savings.
- Trained new staff members on proper kitchen techniques, leading to increased productivity and workplace safety.
- Developed effective strategies for reducing wait times during peak hours, resulting in improved customer satisfaction.
FOH Manager
Suseong Hotel
2021.01 - 2021.12
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Maximized table turnover rate through effective floor plans and strategic server assignments.
- Streamlined reservation processes for enhanced guest experiences and increased bookings.
- Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
Restaurant-server
Park Dae Po King Salt Grilled
2021.01 - 2021.11
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
High School Diploma -
Hanseo University
Republic Of Korea03.2021
Skills
- Menu Memorization
- High-volume dining
- Daily specials memorization
- Food and beverage pairings
- Dining area maintenance
- Drink Preparation
Certification
- Licensed RSA
Timeline
BOH Manager
Pocha Final Boss
2022.01 - 2022.12
FOH Manager
Suseong Hotel
2021.01 - 2021.12
Restaurant-server
Park Dae Po King Salt Grilled
2021.01 - 2021.11
High School Diploma -
Hanseo University
- Licensed RSA
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