Jagadeesh Reddy Nookala
Ballarat
Summary
Customer service that works hard and is focused on meeting deadlines is constantly better than expected. Reliable teammate who enjoys taking on difficult duties. Dedicated to achieving business success.
Reliable logistics professional with strong experience in order fulfillment and warehouse operations. Skilled in inventory management, packing, and quality control. Known for teamwork, flexibility, and achieving high standards in fast-paced environments. Dependable and adaptable, always focused on delivering precise and efficient results.
Overview
7
7
years of professional experience
Work History
Picking Packer
Cotton On Distribution Centre
09.2024 - Current
- Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Assisted in training new employees on proper voice picking procedures and protocols.
Customer Support Specialist
Teamivv
09.2022 - 07.2024
- Met individual needs by referring callers to specialist services for advanced concerns
- Developed creative and practice-based solutions to solve diverse customer issues
- Resolved issues by collaborating between internal team members and field personnel
- Managed access, configuring and administering accounts and user profiles
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
Manager and Customer Representative
Bp Service station
05.2018 - 05.2022
- Demonstrated excellent Attention to detail by completing accurate daily stock take
- Responsible for Cash handling
- Multitasking doing ordering and serving customers on the same time
- Problem solving and maintaining the store as per standards and back-end office work as well
- Responsible for preparing rosters and maintaining all reports
- Organized department files and maintained accurate information databases
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Science -
Anurag Group of Institutions (Present As Anurag University)
Hyderabad05.2016
Skills
- Customer Service Expertise
- Sales Assistance
- Customer Relationship Management (CRM)
- Inventory Management
- Picking and processing
- Collaborative Team Management
Timeline
Picking Packer
Cotton On Distribution Centre
09.2024 - Current
Customer Support Specialist
Teamivv
09.2022 - 07.2024
Manager and Customer Representative
Bp Service station
05.2018 - 05.2022
Bachelor of Science -
Anurag Group of Institutions (Present As Anurag University)
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