JAGANNATH LUITEL
Altona Meadows,VIC
Summary
Highly motivated and results-driven IT professional with a Master's degree in Information Technology and extensive experience in data analysis, quality assurance, and customer service. Proficient in SQL, data visualization tools (e.g., Power BI, Tableau), and system administration, with a strong track record of solving complex problems and delivering actionable insights. Adept at managing large datasets, creating impactful dashboards, and ensuring data accuracy to support business decision-making. Skilled in collaborating with cross-functional teams, managing multiple priorities efficiently, and delivering exceptional customer support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Director / Counsellor
iStudy International Educational Consultancy
Kathmandu, Nepal
09.2023 - 11.2024
- Managed operations, ensuring high-quality services for students and clients
- Provided guidance and solutions tailored to client-specific needs
- Maintained compliance with policies and delivered efficient document processing services
Data Analyst & Quality Assurance Specialist
Nepal Clearing House Limited
Kathmandu, Nepal
06.2022 - 11.2024
- Processed and analyzed customer and transactional data, ensuring accuracy and consistency
- Conducted quality assurance checks, reducing document processing errors by 15%
- Developed and maintained SQL queries for data validation and reporting
- Collaborated with stakeholders to understand data requirements and delivered tailored insights
- Supported the implementation of new data processing systems to enhance operational efficiency
Academic Professor
KFA Business School
Kathmandu, Nepal
05.2024 - 09.2024
- Company Overview: Kathmandu – Lincoln University, Malaysia
- Delivered advanced lectures in Wireless Communication and related IT subjects
- Guided students through data-driven problem-solving methodologies
- Maintained high academic performance standards, achieving a 97% student pass rate
- Kathmandu – Lincoln University, Malaysia
Part time Lecturer
IIMS College
Kathmandu, Nepal
06.2022 - 08.2024
- Company Overview: Kathmandu – Taylors University Malaysia
- Taught Mobile Commerce, emphasizing practical applications and data-driven decision-making
- Provided constructive feedback to improve student understanding and project quality
- Kathmandu – Taylors University Malaysia
Education
Masters - Information Technology (IT Management)
Charles Sturt University
01.2018
B.Sc. (Hons) - Business Computing and Information System
University of Central Lancashire
UK01.2015
Skills
- SQL
- Excel
- Tableau
- Power BI
- Curriculum development
- Student engagement
- Communication skills
- Issue resolution
- Advice provision
- Compliance
- Document management
- C
- CSS
- Python
- Javascript
Certification
- Google Data Analytics Specialization by Google
- Tableau Business Intelligence Analyst Specialization by Tableau Learning Partner
- Foundation of Visualizations with Tableau by University of California, Davis
- Google Project Management Specializations by Google
- Business Analysis and Process Management by Coursera Project Network
- Foundations of Project Management by Google
Accomplishments
- Qualified Education Agent Counsellor, QEAC No: Q164, Issued 02/10/20
- Academic Achievement Awards - CSU
- International Certified Career Coach
References
Available upon request.
Timeline
Academic Professor
KFA Business School
05.2024 - 09.2024
Director / Counsellor
iStudy International Educational Consultancy
09.2023 - 11.2024
Data Analyst & Quality Assurance Specialist
Nepal Clearing House Limited
06.2022 - 11.2024
Part time Lecturer
IIMS College
06.2022 - 08.2024
Masters - Information Technology (IT Management)
Charles Sturt University
B.Sc. (Hons) - Business Computing and Information System
University of Central Lancashire
Similar Profiles
Ujjwal BartaulaUjjwal Bartaula
Customer Service Representative at Possible International Educational ConsultancyCustomer Service Representative at Possible International Educational Consultancy
Shadeh OdeleyeShadeh Odeleye
Project Management at international Special educational needs ConsultancyProject Management at international Special educational needs Consultancy
Raj Kumar LamichhaneRaj Kumar Lamichhane
Branch Manager at Option Educational Consultancy Pvt Ltd.Branch Manager at Option Educational Consultancy Pvt Ltd.