JAGANNATH LUITEL
Altona Meadows,VIC
Summary
Highly motivated and results-driven IT professional with a Master's degree in Information Technology and extensive experience in data analysis, quality assurance, and customer service. Proficient in SQL, data visualization tools (e.g., Power BI, Tableau), and system administration, with a strong track record of solving complex problems and delivering actionable insights. Adept at managing large datasets, creating impactful dashboards, and ensuring data accuracy to support business decision-making. Skilled in collaborating with cross-functional teams, managing multiple priorities efficiently, and delivering exceptional customer support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Director / Counsellor
iStudy International Educational Consultancy
Kathmandu, Nepal
09.2023 - 11.2024
- Managed operations, ensuring high-quality services for students and clients
- Provided guidance and solutions tailored to client-specific needs
- Maintained compliance with policies and delivered efficient document processing services
Data Analyst & Quality Assurance Specialist
Nepal Clearing House Limited
Kathmandu, Nepal
06.2022 - 11.2024
- Processed and analyzed customer and transactional data, ensuring accuracy and consistency
- Conducted quality assurance checks, reducing document processing errors by 15%
- Developed and maintained SQL queries for data validation and reporting
- Collaborated with stakeholders to understand data requirements and delivered tailored insights
- Supported the implementation of new data processing systems to enhance operational efficiency
Academic Professor
KFA Business School
Kathmandu, Nepal
05.2024 - 09.2024
- Company Overview: Kathmandu – Lincoln University, Malaysia
- Delivered advanced lectures in Wireless Communication and related IT subjects
- Guided students through data-driven problem-solving methodologies
- Maintained high academic performance standards, achieving a 97% student pass rate
- Kathmandu – Lincoln University, Malaysia
Part time Lecturer
IIMS College
Kathmandu, Nepal
06.2022 - 08.2024
- Company Overview: Kathmandu – Taylors University Malaysia
- Taught Mobile Commerce, emphasizing practical applications and data-driven decision-making
- Provided constructive feedback to improve student understanding and project quality
- Kathmandu – Taylors University Malaysia
Education
Masters - Information Technology (IT Management)
Charles Sturt University
01.2018
B.Sc. (Hons) - Business Computing and Information System
University of Central Lancashire
UK01.2015
Skills
- SQL
- Excel
- Tableau
- Power BI
- Curriculum development
- Student engagement
- Communication skills
- Issue resolution
- Advice provision
- Compliance
- Document management
- C
- CSS
- Python
- Javascript
Certification
- Google Data Analytics Specialization by Google
- Tableau Business Intelligence Analyst Specialization by Tableau Learning Partner
- Foundation of Visualizations with Tableau by University of California, Davis
- Google Project Management Specializations by Google
- Business Analysis and Process Management by Coursera Project Network
- Foundations of Project Management by Google
Accomplishments
- Qualified Education Agent Counsellor, QEAC No: Q164, Issued 02/10/20
- Academic Achievement Awards - CSU
- International Certified Career Coach
References
Available upon request.
Timeline
Academic Professor
KFA Business School
05.2024 - 09.2024
Director / Counsellor
iStudy International Educational Consultancy
09.2023 - 11.2024
Data Analyst & Quality Assurance Specialist
Nepal Clearing House Limited
06.2022 - 11.2024
Part time Lecturer
IIMS College
06.2022 - 08.2024
Masters - Information Technology (IT Management)
Charles Sturt University
B.Sc. (Hons) - Business Computing and Information System
University of Central Lancashire
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