Jagath Gunaratne

• Established relationships with key customers, vendors, and distributors in the region.
• Offer specialized services designed to meet customer sanitation, hygiene, GMP, and Food safety requirements.
• Initiate cost-saving measures for our clients, encompassing sustainability initiatives.
• Lead safety and hygiene training sessions to guarantee customers' effective and safe utilization of our chemistry solutions and equipment.
• Implement Lean Six Sigma principles to pinpoint the root cause of inefficiencies and enhance processes and products, or services, accordingly.
• Pursue innovative chemistry to meet sustainability and productivity goals.
• Manage the sales budget through comprehensive and effective territory management.
• Support business growth by identifying new opportunities and selling additional solutions to our customers.
• Monitored production activities for conformance to established quality requirements.
• Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
• Reviewed customer complaints and identified trends in order to develop corrective action plans.
• Developed and implemented quality assurance policies and procedures.

Ensure the food safety and quality of confectionery and Recaldent (dairy) products to maintain the company's high standards and comply with customer and regulatory requirements.

Implement and oversee the compliance processes for FSSC 22000, QAP, AQIS, and DFSV audits.

Manage the testing and approval process of the finished product, ensuring collaboration with both internal and external stakeholders.

Foster a culture of excellence throughout all departments by engaging with stakeholders in operations, maintenance, marketing, human resources, and finance.

Manage the site sanitation and internal housekeeping program to ensure compliance with GMP and sanitation standards.

Address problem-solving for significant quality issues to enhance quality and reduce production expenses.

Provide sanitation and food safety training for operators and front-line supervisors, grounded in HACCP and GMP principles.

Develop safe working protocols for cleaning and sanitation in accordance with Kraft's/Mondelez sanitation standards.

Managing and examining customer and consumer complaints.

Conducted a supplier audit as a component of the supplier evaluation process for Cadbury Group.

• Developed and implemented quality assurance standards for all processes.
• Monitored compliance with established policies, procedures, and regulations.
• Conducted regular audits to ensure product quality and safety.
• Issued corrective actions when necessary following non-conformance investigations or audit findings.
• Investigated customer complaints regarding product quality and ensured corrective action was taken promptly.
• Provided technical guidance and support to other departments on quality assurance related matters.
• Established product specifications and quality assurance practices.
• Established procedures and quality standards.
• Performed supplier visits as part of the supplier evaluation process.