Jagbeer Singh
Doraha, Bazpur,Uttrakhand
Summary
Energetically led The Sapling Manor Hotel as Assistant Manager, enhancing customer satisfaction and streamlining operations. Excelled in money handling and staff supervision, fostering a team-oriented environment. Achieved significant improvements in service quality and efficiency, demonstrating exceptional product knowledge and customer relations skills.
Overview
1
1
year of professional experience
Work History
Assistant Manager
The Sapling Manor Hotel
Mussoorie
04.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
St. Mary’s Sr. Secondary School
BazpurSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Workload Management
- Task Delegation
- Staff Supervision
Timeline
Assistant Manager
The Sapling Manor Hotel
04.2023 - 06.2024
St. Mary’s Sr. Secondary School