Jagdeep Arora
Glen Waverley,VIC
Summary
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
15
15
years of professional experience
Work History
Sales Consultant
JR Property Group
09.2021 - Current
- Counselling clients on market conditions, pricing, and conducting property appraisals
- Developing competitive market pricing by comparing properties
- Creating detailed property listings, including information on location, features, and size
- Presenting properties and offers to potential buyers, renters, and sellers
- Facilitating negotiations between buyers and sellers to achieve client goals
- Reviewing sales contracts for accuracy and compliance
- Overseeing ad placements, listings, and property promotions, including open houses
- Preparing various real estate transaction documents
- Managing team collaboration by supporting sales agent and coordinating with administrative staff to ensure smooth and effective operations
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Officer - Operations
VFS Global
11.2018 - 08.2021
- Company Overview: (India Passport & Visa Services Centre, Melbourne)
- Managing visa application processing, document collection, and data entry with high accuracy
- Handling applicant queries in person and via phone or email
- Managing cash and bank transactions, maintaining thorough documentation
- Coordinating logistics for passport delivery to consulates, applicants, and logistics companies
- Ensuring compliance with operational standards, maintaining turnaround times, and promoting a customer-oriented service culture
- Mentoring junior staff on standard operating procedures, maintaining workflow efficiency, and ensuring service excellence
- (India Passport & Visa Services Centre, Melbourne)
Process Administrator
Aussizz Migration & Education Consultants
08.2016 - 10.2018
- Company Overview: (Aussizz Group)
- Providing comprehensive administrative support to the principal migration agent
- Building and maintaining relationships with applicants, assessment bodies, and case officers
- Handling payments, generating invoices, and preparing necessary application documents
- Informing applicants about value-added services, like visa insurance
- Coordinating team activities, training new staff on CRM and data management, and maintaining operational consistency and accuracy across applications
- (Aussizz Group)
Sole Proprietor
Ram Kishan & Sons
06.2010 - 03.2016
- Managing all aspects of a fresh fruit wholesale business, from sourcing produce to distribution
- Negotiating with suppliers and customers for competitive terms and pricing
- Monitoring inventory, overseeing finances, and maintaining transaction records
- Ensuring product quality, timely deliveries, and high levels of customer satisfaction
- Leading a small team by delegating tasks effectively, overseeing daily operations, and driving business growth while managing customer relationships
Education
Diploma of property - Agency management
Connect Skills Institute
12.2024
Certificate IV in Real Estate practice -
Connect Skills Institute
12.2024
Agent representative certificate - Real Estate
Connect Skills Institute
12.2021
Certificate IV in Photography & Photo Imaging -
TAFE SA
12.2018
Post Graduate Diploma in Management - Finance
Delhi School of Professional Studies & Research
12.2010
Bachelor of Commerce -
Delhi University
12.2007
Skills
- Management
- Communication
- Customer service
- Time management
- Attention to detail
- Empathy
- Adaptability
- Quick learning
- Problem-solving
- Work ethic
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Interests
- Gym Workouts
- Yoga
- Regularly practice mindfulness and meditation for overall wellness
- Photography
- Cooking
- Food Photography
- Reading
Timeline
Sales Consultant
JR Property Group
09.2021 - Current
Officer - Operations
VFS Global
11.2018 - 08.2021
Process Administrator
Aussizz Migration & Education Consultants
08.2016 - 10.2018
Sole Proprietor
Ram Kishan & Sons
06.2010 - 03.2016
Certificate IV in Real Estate practice -
Connect Skills Institute
Agent representative certificate - Real Estate
Connect Skills Institute
Certificate IV in Photography & Photo Imaging -
TAFE SA
Post Graduate Diploma in Management - Finance
Delhi School of Professional Studies & Research
Bachelor of Commerce -
Delhi University
Diploma of property - Agency management
Connect Skills Institute
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