Jagdeep Kaur
Clayton,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
3
3
years of professional experience
Work History
Cashier
Subway
05.2023 - 10.2023
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Vishal Mega Mart
08.2021 - 03.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call centre processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Receptionist
Acme
01.2021 - 07.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Master of Arts -
S.C.D Government College
Ludhiana2014
Bachelor of Education -
Malwa Central College of Education For Women
Ludhiana 2012
Bachelor of Arts -
Guru Gobind Singh Khalsa College of Education
Kamalpura2011
12th -
Punjab School Education Board
Punjab2008
10th -
Punjab School Education Board
Punjab2006
Skills
- Product Restocking
- Customer Service
- Cash Handling
- Customer Assistance
- Guest Inquiries
- Order Taking
- Time Management Skills
- Daily Reporting
- Cleaning and Sanitizing
- Product Knowledge
- Order Packaging
- Records Maintenance
Timeline
Cashier
Subway
05.2023 - 10.2023
Customer Service Representative
Vishal Mega Mart
08.2021 - 03.2023
Receptionist
Acme
01.2021 - 07.2021
Master of Arts -
S.C.D Government College
Bachelor of Education -
Malwa Central College of Education For Women
Bachelor of Arts -
Guru Gobind Singh Khalsa College of Education
12th -
Punjab School Education Board
10th -
Punjab School Education Board
Similar Profiles
Henok EskenderHenok Eskender
Cashier at SubwayCashier at Subway
Hassan JahangirHassan Jahangir
Shift manager at SubwayShift manager at Subway
Alexander FriesenAlexander Friesen
Sandwich Artist at SubwaySandwich Artist at Subway
Mathew RoweMathew Rowe
Senior Sandwich Artist at SubwaySenior Sandwich Artist at Subway
Samuel NicholasSamuel Nicholas
Innovation Project at NAInnovation Project at NA