Anu Mahato
Dandenong,VIC
Summary
Experienced with handling customer inquiries and providing effective solutions. Utilizes strong communication skills to address customer concerns and ensure satisfaction. Track record of problem-solving and conflict resolution, contributing to positive service experience.
Overview
2
2
years of professional experience
Work History
Volunteer
Nursery
09.2023 - 12.2024
- Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
- Preserved accurate temperature levels within greenhouse to promote plant health.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
Customer Service
CMS Hospital
10.2023 - 03.2024
- Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Assisted in maintaining accurate patient records, contributing to the overall organization of the hospital.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
Agricultural Intern
Gyan Kendra
01.2023 - 06.2023
- Supported research efforts by collecting data on crop performance, pest control methods, and environmental conditions.
- Collaborated with fellow interns and farm staff in daily operations, including planting, irrigation, and harvesting activities.
- Maintained detailed records on crop inputs applied during growing season allowing for better decision-making regarding future crop management strategies.
- Conducted soil testing and analysis to determine optimal fertilization strategies for improved growth.
- Performed regular field scouting to monitor plant health, identify pests or diseases, and recommend appropriate treatments if necessary.
Education
Bachelor - Agricultural Plant Science
CTEVT
Chitwan, Nepal02.2024
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Computer Skills
- Data Entry
- Food Safety Regulations
- Plant breeding
Timeline
Customer Service
CMS Hospital
10.2023 - 03.2024
Volunteer
Nursery
09.2023 - 12.2024
Agricultural Intern
Gyan Kendra
01.2023 - 06.2023
Bachelor - Agricultural Plant Science
CTEVT
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