Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jageshwar Ram

Rivervale,WA

Summary

Proven leader in the hospitality sector, adept at boosting team efficiency and customer satisfaction at Rajen Seeneevasen. Skilled in inventory control and fostering a positive work environment, I have successfully implemented strategies that enhanced guest experience and streamlined operations. My approach combines strong staff management with a keen focus on customer engagement, driving significant improvements in service delivery.

Overview

15
15
years of professional experience

Work History

Restaurant Manager

Rajen Seeneevasen
05.2015 - 04.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Comis De Rang

Slovakic
06.2014 - 11.2014
  • Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
  • Assisted in setting up special events and private parties, ensuring that all guests received exceptional service.
  • Collaborated with the entire restaurant team, participating in pre-shift meetings to discuss daily specials and any specific guest requests or dietary restrictions.
  • Maintained thorough understanding of restaurant policies, procedures, and safety protocols to provide exemplary service while adhering to guidelines.
  • Strengthened up-selling skills by consistently suggesting appetizers, desserts, and beverages that complemented meal choices.
  • Effectively communicated with kitchen staff, ensuring timely delivery of orders and accurate preparation of dishes.
  • Engaged customers in friendly conversation while waiting for orders or assistance from other team members.

Comis De Rang

Maya
07.2013 - 03.2014
  • Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
  • Participated in regular staff trainings on food safety regulations, sanitation practices, allergen awareness.
  • Ensured proper handling of payments by accurately processing transactions according to established procedures.
  • Aided in training new Commis de Rang employees on job responsibilities, service standards, and restaurant etiquette.

Assistant Waiter

Different Manager All The Time
11.2012 - 05.2013
  • Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
  • Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
  • Helped maintain inventory levels by restocking supplies as needed throughout the shift.
  • Collaborated with management to address any discrepancies or areas of improvement in the overall dining process, fostering a culture of continuous growth and development.

Waiter

Dany Noel
06.2011 - 10.2012
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Assistant Waiter

Noel Delawon
06.2009 - 04.2011
  • Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
  • Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
  • Helped maintain inventory levels by restocking supplies as needed throughout the shift.
  • Collaborated with management to address any discrepancies or areas of improvement in the overall dining process, fostering a culture of continuous growth and development.
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
  • Coordinated with host staff regarding table assignments for optimal seating arrangements that maximize customer satisfaction while adhering to capacity guidelines during busy periods.
  • Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
  • Assisted with banquet events by setting up tables, serving guests, and clearing dishes, contributing to a successful event experience.
  • Participated in team meetings to discuss menu changes, share feedback, and improve overall service quality.
  • Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a seamless dining experience.

Assistant Waiter

Noel Delawon
12.2008 - 05.2009
  • Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
  • Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
  • Collaborated with management to address any discrepancies or areas of improvement in the overall dining process, fostering a culture of continuous growth and development.
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
  • Coordinated with host staff regarding table assignments for optimal seating arrangements that maximize customer satisfaction while adhering to capacity guidelines during busy periods.
  • Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
  • Assisted with banquet events by setting up tables, serving guests, and clearing dishes, contributing to a successful event experience.
  • Participated in team meetings to discuss menu changes, share feedback, and improve overall service quality.
  • Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a seamless dining experience.
  • Ensured compliance with health and safety regulations by maintaining proper sanitation practices in all aspects of food handling and service.
  • Contributed to increased efficiency by streamlining communication between front-of-house and back-of-house staff members.
  • Supported waitstaff by promptly clearing plates, refilling drinks, and attending to any additional requests from guests.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Participated in ongoing training programs to increase knowledge of industry best practices and enhance overall service skills.

Restaurant Waiter

Selven subban
Subiaco, WA
08.2023 - 08.2023
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Restaurant Waiter and Barista

Metro Hotel East perth
Perth city , WA
11.2023 - 02.2024
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.

Education

Secondery - Accounting

School
Mauritius Mahebourg
02.2008

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management

Timeline

Restaurant Waiter and Barista

Metro Hotel East perth
11.2023 - 02.2024

Restaurant Waiter

Selven subban
08.2023 - 08.2023

Restaurant Manager

Rajen Seeneevasen
05.2015 - 04.2023

Comis De Rang

Slovakic
06.2014 - 11.2014

Comis De Rang

Maya
07.2013 - 03.2014

Assistant Waiter

Different Manager All The Time
11.2012 - 05.2013

Waiter

Dany Noel
06.2011 - 10.2012

Assistant Waiter

Noel Delawon
06.2009 - 04.2011

Assistant Waiter

Noel Delawon
12.2008 - 05.2009

Secondery - Accounting

School

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