Jagjeet Singh
Melbourne,Australia
Summary
Dynamic customer service professional with a proven track record at BYD, excelling in problem resolution and delivery coordination. Adept at order picking and packing, I ensure timely dispatch while maintaining a safety-focused approach. Known for effective communication and teamwork, I consistently enhance customer satisfaction through attentive service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
BYD
, Australia
07.2024 - Current
- Engaged with customers to understand their needs and provide product recommendations
- Handled customer inquiries in person and over the phone, ensuring high satisfaction
- Assisted with basic administrative tasks and showroom upkeep
- Supported post-sale services including accessory preparation and delivery coordination
Warehouse Assistant
Country Warehouse
09.2023 - 07.2024
- Performed daily packing and lifting of goods for dispatch
- Managed order deliveries to customers in a timely manner
- Maintained a clean and organized warehouse environment
Car Detailer & Logistics Support
SSSV Detailing Pty Ltd
11.2020 - 09.2023
- Prepared vehicles for customer collection, including detailing and accessory fitting
- Packed and delivered vehicle accessories to customer residences
- Assisted with warehouse tasks and stock movement as required
Warehouse Assistant
Sunrise International
05.2020 - 11.2020
- Packed and lifted trial parts in a warehouse environment
- Processed orders and organized deliveries to customers’ homes
- Followed proper lifting techniques and adhered to safety protocols
Education
Master - Business and Technology
Torrens University
12.2022
Bachelor of Arts (B.A.) - Political Science
Delhi university
12.2016
High School Diploma -
Army public school
12.2012
Skills
- Order picking and packing
- Manual handling and heavy lifting
- Delivery coordination
- Time management
- Basic computer
- Customer service and communication
- Safety-focused and physically fit
- 45-60 wpm typing speed
- Teamwork and collaboration
- Positive Language Use
- Problem resolution
- Inbound call answering
Availability
Available to start immediately.
Certification
- First Aid certifications.
- Certificate III in Individual Support.
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Professional
Nepali
Limited
References
References available upon request.
Timeline
Customer Service Assistant
BYD
07.2024 - Current
Warehouse Assistant
Country Warehouse
09.2023 - 07.2024
Car Detailer & Logistics Support
SSSV Detailing Pty Ltd
11.2020 - 09.2023
Warehouse Assistant
Sunrise International
05.2020 - 11.2020
Master - Business and Technology
Torrens University
Bachelor of Arts (B.A.) - Political Science
Delhi university
High School Diploma -
Army public school
Similar Profiles
Andrew CarrilloAndrew Carrillo
Welder/ Electrion at BYDWelder/ Electrion at BYD
Pavani PalliPavani Palli
Production Operator at BYDProduction Operator at BYD
Andres VarelasAndres Varelas
Supervisor at BYDSupervisor at BYD