Jagmeet Sohi
Ellenbrook,WA
Summary
Dedicated Security Supervisor offering experience managing security teams. Personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training guards on various concepts, patrolling grounds and compiling records based on observations and findings.
Overview
10
10
years of professional experience
Work History
Security Supervisor
Iss aviation
Perth Airport, WA
10.2019 - Current
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Resolved customer issues efficiently to build loyalty.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Utilized technology to engage customers. identify needs and present solutions.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Enhanced leadership abilities through training and hands-on task completion.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Security Guard
Npb security
Perth , WA
05.2019 - 09.2019
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Secured personnel and premises by inspecting buildings and patrolling property.
Chef De Partie
Brook bar bistro
Ellenbrook , WA
08.2015 - 05.2019
- Supervised kitchen food preparation in demanding, high-volume environments.
- Performed as head chef to maintain team productivity and restaurant quality.
- Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Education
Some College (No Degree) - Security Operations
Stanley International College
NorthbridgeSome College (No Degree) - Certificate 3 Hospitality Management
Stanley International College
NorthbridgeSkills
- Report Analysis
- Operational Effectiveness
- Fluent in English
- Security Team Leadership
- Staffing and Scheduling
- Security Screening
- Skilled in Conflict Resolution
- Breach Identification
- Security Regulations
- Problem Identification
- Security Procedure Implementation
- Staff Leadership
- Security Reporting
- Daily Status Reports
Reference
- Hamid Khan- Bussiness Manager- ISS aviation security-0431255104
- Omer Adolski- Operational manager- ISS aviation security-0424808434
Timeline
Security Supervisor
Iss aviation
10.2019 - Current
Security Guard
Npb security
05.2019 - 09.2019
Chef De Partie
Brook bar bistro
08.2015 - 05.2019
Some College (No Degree) - Security Operations
Stanley International College
Some College (No Degree) - Certificate 3 Hospitality Management
Stanley International College
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