Jahan Jariwala

• Liaising with stakeholders to identify, analyze, and document business requirements, objectives, and processes.

• Translating business needs into functional specifications and technical requirements for ICT systems.

• Analyzing existing business systems, workflows, and procedures, identifying areas for improvement, and recommending innovative solutions.

• Developing system documentation, including business requirement documents (BRDs), functional specifications, use cases, process flow diagrams, and user stories.

• Collaborating with developers, testers, and technical teams to ensure solutions meet business needs and align with project objectives.

• Conducting feasibility studies, cost-benefit analysis, and risk assessments to support decision-making.

• Designing and recommending system modifications or new solutions to improve business operational efficiency and effectiveness.

• Assisting in software testing and quality assurance, including preparing test cases, coordinating user acceptance testing (UAT), and validating system changes.

• Providing training and support to end-users on new systems and processes.
• • Ensuring compliance with organizational policies, industry standards, and security requirements throughout the system's development lifecycle.

• Assisted the Assistance Production Support Team with payments and reconciliations.
• Analyzed complex data queries using SQL, DevTools, Microsoft D365 and Microsoft Office to develop dashboards for insightful discussions.
• Created business process diagrams, flowcharts, use cases, and user stories to document business requirements.
• Executed and optimised system tests provided recommendations for process improvements, and assisted in resolving support issues, collaborating with finance and digital teams.

• Executed high upside growth potential trades on the National Commodity and Derivatives Exchange and Multi Commodity Exchange of India based on focused research and data analysis.
• Performed various functions in Microsoft Office and Google Suite.
• Collaborated with clients to maintain relationships with thorough support and guidance.
• Integrated and evaluated data to optimize client returns and performance, and supervised employee training.
• Troubleshot position reports and scrutinized other reports.