Jahangir Abbasi
Melbourne,VIC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Metro
BROADMEADOWS, VIC
12.2023 - 02.2024
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Monitored stock levels and identified ordering needs.
- Conducted monthly inventories to determine accuracy of records.
- Assigned tasks to staff according to workload requirements.
- Maintained updated records on product deliveries, returns, damages.
- Answered customer queries and complaints and provided prompt solutions.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Customer Service Representative
Center winds network
Rawalpindi, Pakistan
04.2023 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Hotel Housekeeper
Murree International Hotel
Murree, Pakistan
05.2021 - 01.2023
- Cleaned guest rooms, including making beds, replenishing linens, cleaning bathrooms and vacuuming.
- Supplied guests with requested items such as extra pillows, blankets, towels and toiletries.
- Checked in arriving guests and checked out departing guests.
- Responded to guest queries and requests promptly in a professional manner.
- Maintained cleanliness of work area throughout shift by adhering to health and safety standards.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
Muhammad Ali Jinnah University
Pakistan09-2018
Skills
- Team Building and Leadership
- Documentation And Reporting
- Inventory Management
- Multitasking and Organization
- Shift Scheduling
- Staff Supervision
- Customer Service
- Friendly and Positive
- Work Planning and Prioritization
- Store maintenance
- Ergonomics and safety training
- Guest Relations
- Quality Assurance Controls
- Customer-Oriented
- Excellent oral and written communication
- Focused and detail-oriented
- Hardworking
- Guest amenity replenishment
- Teamwork
- Exceptional communicator
- Hospitality background
- Physically strong
- Exceptional time management
Languages
English
Full Professional
urdu
Native/ Bilingual
Hindi
Full Professional
punjabi
Native/ Bilingual
Timeline
Store Supervisor
Metro
12.2023 - 02.2024
Customer Service Representative
Center winds network
04.2023 - 08.2023
Hotel Housekeeper
Murree International Hotel
05.2021 - 01.2023
Bachelor of Science - Electrical, Electronics Engineering Technologies
Muhammad Ali Jinnah University
Similar Profiles
James WheelerJames Wheeler
Cashier at MetroCashier at Metro
BENEDICTA OWUSU-ARTHURBENEDICTA OWUSU-ARTHUR
Transit Bus Driver at MetroTransit Bus Driver at Metro
Shabirthan GanesharatnamShabirthan Ganesharatnam
Produce Clerk at MetroProduce Clerk at Metro
Charles JonesCharles Jones
Custodian at MetroCustodian at Metro
Chase WallisChase Wallis
Customer Service/Sales Administrator at Emerson CoachingCustomer Service/Sales Administrator at Emerson Coaching