Summary
Overview
Work History
Education
Skills
Timeline
References
References
Hi, I’m

Jahli Pateman

Senior Store Assistant
Kearsley,NSW

Summary

I have been working in high pressure customer facing environments for 9+ years, in this time i have acquired a vast multitude of skills that I have used daily in my history as a team member/leader. I enjoy problem solving and implementing creative strategies to maximise productivity as well as team morale. I bring to the table a keen attitude to not only learn and develop my skills myself; but also to refine and pass on those skills to junior staff members and have years of proven success doing so.

Overview

10
years of professional experience
2
years of post-secondary education

Work History

Aldi
Kurri Kurri, NSW

Senior Store Assistant
08.2017 - Current

Job overview

  • Well versed in execution of high quality customer service & accurate cash handling in a fast paced environment.
  • Effectively builds relationships with new and existing customers creating a more personalized customer experience.
  • Maintains cleanliness at all operating hours, including the undertaking of various opening and closing procedures.
  • Proven experience in checking ID and assessing sobriety of customers purchasing alcohol and other RSA procedures.

McDonald's
Cessnock, NSW

Crew Trainer
01.2013 - 09.2017

Job overview

  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Maintained current knowledge of all team position requirements.
  • Set positive example for team members by providing high-quality, efficient service.

Education

McDonald's
Cessnock, NSW

Certificate III from Retail
12.2014 - 12.2016

Skills

Problem solving in fast-paced customer oriented environments

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Timeline

Senior Store Assistant

Aldi
08.2017 - Current

McDonald's

Certificate III from Retail
12.2014 - 12.2016

Crew Trainer

McDonald's
01.2013 - 09.2017

References

  • Scott McArthur - Store Manager of Aldi Kurri Kurri - 0413742682


  • Kierra Davis - Assistant Store Manager of Aldi Kurri Kurri - 0478107970


  • Rebecca Cathcart - Previously Second Assistant Manager of Cessnock McDonald's - 0466677826

References

  • Scott McArthur - Store Manager of Aldi Kurri Kurri - 0413742682


  • Kierra Davis - Assistant Store Manager of Aldi Kurri Kurri - 0478107970


  • Rebecca Cathcart - Previously Second Assistant Manager of Cessnock McDonald's - 0466677826

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Jahli PatemanSenior Store Assistant