Jahnae Birmingham

* Overseeing administration and financials

* Onboarding & completing staff contracts for contractors

* Quoting & Negotiating with clients

* Overseeing site plans

• Established relationships with key decision-makers to promote growth and retention.
• Negotiated and closed real estate agreements with clients
• Prospecting via cold calls, door knocking & research for potential client
• Working with existing clients to increase purchases of products and services.
• Represented company and promoted products at conferences and trade association meetings.
• Generated new business with strategic plans.
• Communicated with clients to understand property needs and preferences.
• Conducted Sales & Rental marketing campaigns
• Educated clients on sales and buying processes and advised buyers on making decisions.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Growing property rent role by 90+ properties per year
• Completed from start to finish contracts for sales & rental management
• Administration & data management
• Conducting open homes, routines, entry & exit reports for clients
• Developed knowledge of computer softwares relevant to the real estate industry (including Realworks, RP Data, Console, TICA, PropertyMe, Xero)

• Directed patients to exam rooms, fielded questions, conducted visual fields eye test and set up medical procedure rooms.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Obtained client medical history, including medication information, symptoms and allergies.
• Compiled necessary documents for surgical billing packages.
• Called and faxed pharmacies to submit prescriptions and refills.
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
• Scheduled appointments and registered patients through health funds & medicare
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Maintained and processed invoices, deposits and money logs.
• Managed junior staff and reported directly to Doctor
• Answered multi-line phone system and transfer calls to correct departments and personnel.

• Answered product questions with up-to-date knowledge of sales and store promotions.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Determined solutions for clients promptly and professionally.
• Helped customers complete purchases, locate items and join reward programs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered questions about store policies and addressed customer concerns.

• Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Protected company's assets by maintaining organised, safe and clean work areas and complying with safety and security standards at all times.
• Processed payments by accepting cash, checks and credit and debit card payments.
• Stayed in constant communication with dispatching team to quickly respond to delivery updates.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Answering phones & taking orders

Currently accepted for fast track certificate of cert IV in Project Management due to past work experience being contributed to these subjects. Course will be starting online & one night a week on campus in July 2023 will be completed by the end of 2023. Proof acceptance can be provided upon request.