Jahnavi Vericherla
Adelaide,SA
Summary
Dynamic professional with a proven track record at Addicor, excelling in customer service and operations analysis. Skilled in data entry and partnership development, I effectively enhanced productivity and identified resource needs. My strong interpersonal communication and multitasking abilities have consistently driven successful program implementation and improved operational efficiency.
Overview
8
8
years of professional experience
Work History
Volunteer Services Officer
Get2Know
Adelaide, SA
08.2023 - Current
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Maintained accurate records and documented client data in company databases.
- Identified areas where additional resources or support was needed for successful program implementation.
Console Operator
EG Group
Melbourne, VIC
08.2022 - 12.2022
- Boosted sales through customer education, competitor knowledge, and strategic upselling techniques.
- Ensured smooth shift transitions by preparing detailed handover notes.
- Enhanced productivity by managing multiple tasks concurrently across various consoles.
Tron Associate
Amazon
Hyderabad, Telangana
06.2020 - 10.2021
- Computed purchases and received and processed cash or credit payment.
- Analyzed financial data to identify trends and areas for improvement.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Ensured compliance with company safety regulations at all times while on the job.
Customer Service and Operations Analyst
Addicor
Hyderabad, Telangana
09.2017 - 05.2020
- Provided technical support as needed during peak times or when resources were limited.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Drafted proposals outlining solutions for improving existing systems and processes.
- Created reports on customer service activities for management review.
Education
Bachelor of Science - Computer Science
MLR Institute Of Technology
Hyderabad, INDIA05-2017
Skills
- Volunteer management
- Data entry
- Program evaluation
- Partnership development
- Resource allocation
- Customer service
- Interpersonal communication skills
- Technology proficiency
- Time management abilities
- Multitasking Abilities
- Networking and relationship building
- Marketing and promotion
References
References available upon request.
Timeline
Volunteer Services Officer
Get2Know
08.2023 - Current
Console Operator
EG Group
08.2022 - 12.2022
Tron Associate
Amazon
06.2020 - 10.2021
Customer Service and Operations Analyst
Addicor
09.2017 - 05.2020
Bachelor of Science - Computer Science
MLR Institute Of Technology
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