Jahnvi Sharma
Brisbane,QLD
Summary
Dynamic and results-driven professional with extensive experience at AP Residency,Haryana, India excelling in customer service and problem-solving. Proven ability to train staff and enhance dining experiences while ensuring food safety compliance. Adept at thriving in fast-paced environments, consistently delivering exceptional service and maintaining high standards of cleanliness.
Overview
1
1
year of professional experience
Work History
Waitress/Server Supervisor
AP Residence
Ambala City, Haryana,India
04.2024 - 01.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new employees to perform duties.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Performed basic math calculations when computing bills for customers' meals.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
M.M International School
Ambala, Haryana, India04-2024
Skills
- Customer service
- Time management
- Problem solving
- Basic math calculations
- Verbal and written communication
- Cash register operation
- Food safety compliance
- Dining area maintenance
- Fast paced environment adaptability
Affiliations
- I have a CPR and First-Aid certificate.
- I hold an experience of 8+ months in customer service/food industry.
Accomplishments
- I got an excellence and gratitude certificate from AP residence during my work tenure there.
Languages
English
Professional
Hindi
Professional
WORK HOURS AVAILABILITY
- Monday- 6AM-8AM, 5PM-11PM
- Wednesday- 3PM-9PM
- Thursday- 4PM-10PM
- Friday- 4PM-11PM
- Saturday- 6AM- 10PM
- Sunday- 8AM- 7PM
References
References available upon request.
Timeline
Waitress/Server Supervisor
AP Residence
04.2024 - 01.2025
High School Diploma -
M.M International School
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