Jahnvi Takiar
Cranbourne,VIC
Summary
Organized and dependable security team member successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Guard1Security
02.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and responded quickly to emergency situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Ensured security during events in Marvel Stadium, Melbourne Cricket Ground- checked bags, operated handheld metal detector to screen individuals .
- Have done Retail Security, Asset Protection, security at Construction Sites.
- Worked in universities and educational institutions keeping their safety as top concern.
Crew Trainer
McDonald's
11.2022 - Current
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Documented training and progress on database to enable tracking history and maintain accurate records.
Crew Member
McDonald's
12.2021 - 11.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Documented customer orders and conveyed special requests to kitchen staff.
- Collaborated with team members to complete orders to complete orders at Front, DriveThru and Cafe.
Education
Bachelor's of Commerce - Accounting And Financial Planning
Deakin University
Burwood, VIC07.2024
Skills
Asset Securing
- Baggage Screening
- Wireless Technology
- Employee and Visitor Screening
- Crisis Management Plans
- Independent Judgement
- Legible Report Writing
- Customer Service
- Excellent Communication skills
- Telephone etiquette
- Interpersonal skills
- Handling Complaints
Certification
Private Security Individual License, Victorian Police
Working with Children Check(Employee), Victorian Government
Certificate of Continuing Professional Development, Deakin University
Certificate of Completion(Ethical Inventory Lens), Deakin University
Certificate of Business Communication, Apeejay College of Fine Arts
Timeline
Security Guard
Guard1Security
02.2023 - Current
Crew Trainer
McDonald's
11.2022 - Current
Crew Member
McDonald's
12.2021 - 11.2022
Bachelor's of Commerce - Accounting And Financial Planning
Deakin University
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