
Seasoned Oncall Deputy Captain with a diverse background, including roles at Fire and Rescue NSW and as Owner/Operator at Jai Heffernan Glazing. Demonstrates exceptional analytical thinking and team-building skills. Proven track record in enhancing training and development, boasting a significant improvement in team efficiency. Excelled in multitasking and problem resolution, ensuring operational excellence across various environments. Experienced in fast-paced environments and adaptable to last-minute changes. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.