Jai Muggleton
Bundaberg,QLD
Summary
Proven leader in customer service and operational efficiency. Expert in health and safety compliance and renowned for enhancing employee retention. Achieved significant repeat business through meticulous appointment management and exceptional interpersonal skills. Reliable Barber focused on providing fast, friendly and knowledgeable service. Solid, loyal clientele built through years of friendly, reliable hair cuts and style. Current on latest trends in men's hair fashions, beard trims and specialty shaves.
Overview
11
11
years of professional experience
Work History
Barbershop Manager
Headquarters on Targo
09.2024 - Current
- Delivered exceptional customer service, addressing questions and concerns promptly and professionally.
- Demonstrated expertise in various haircutting techniques such as fades, tapers, layering, texturing, and razor cuts.
- Boosted repeat business through excellent communication skills that fostered trust between barber and client.
- Assisted management in implementing promotional campaigns to attract new customers and increase revenue growth.
Barbershop Manager
Legends Barber
07.2021 - 08.2024
- Participated in community outreach events to establish the barbershop as a local business leader and increase brand awareness.
- Coordinated workshops and training sessions for professional development of staff members.
- Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
- Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
Owner
Grass Kings Property Maintenance
12.2013 - 07.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Skills
- Health and safety compliance
- Appointment management
- Scheduling Coordination
- Employee Retention
- Stock Ordering
- Cash Handling
- Customer Service
- Time Management
Timeline
Barbershop Manager
Headquarters on Targo
09.2024 - Current
Barbershop Manager
Legends Barber
07.2021 - 08.2024
Owner
Grass Kings Property Maintenance
12.2013 - 07.2021
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