Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jai Regattieri

MOUNT LOUISA,QLD

Summary

I am Jai Regattieri, a well-mannered and enthusiastic person who is eager to seek new opportunities and network with new people. Have had several years in various work areas ranging from face-to-face customer service roles, to barista and cafe experience. Have a burning passion for the outdoors and staying active through gym, bike riding, running and hiking, which means I am perfectly adept and capable of any physically demanding job roles. Also have a deep love for creativity through filmmaking, photography/videography and video editing, through various independent short films of mine and would love to work in that industry one day professionally. Am a fit, honest, Friendly and approachable worker and apply well independently or with a team. Believe in approaching every opportunity with an open mind and strive for a strong work ethic in every role, whether that be in customer service, talking too clients and completing even the simplest of tasks.

Overview

6
6
years of professional experience

Work History

Customer Service Representative/Cafe Worker

Bunnings Warehouse
02.2021 - 01.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Cafe/Barista experience, often managing the cafe alone for extended periods, filling stock, placing inventory orders, preparing food/drinks, general housekeeping duties including; mopping, sweeping, emptying bins.
  • Experience is various areas of the store including; Cafe, Door Greeter, Checkout Operator, Trolley Collector, Service Desk, fill, stocktake.

Sales Asssistant/Stock Associate

City Beach
07.2019 - 02.2021
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Greeted customers and directed to requested products.
  • Maintained stockroom records and generated reports for management.
  • Processed and packaged stock items for customer purchases.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Answered customer questions and provided detailed product information.

Team Member

Kmart
09.2016 - 06.2019
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations such as Door Greeter, Checkout operator, Decant/Fill and Store Presentation to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Learned all required tasks quickly to maximize performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Collected, arranged, and input information into database system.
  • Maintained productive, efficient approach to all tasks.

Education

Graduate Certificate -

Ryan Catholic College
Kirwan, QLD
11.2018

Skills

  • Able to work for long periods, whether indoors or outdoors, in any environment
  • Bubbly, friendly personality and Effective communicator/listener
  • Proactive and fast learner
  • Love of outdoors and burning passion for keeping physically fit through; gym, bike riding, running
  • Passion for creativity through content creation; Filmmaking, photography/videography and video editing

Accomplishments

  • First Aid and CPR Certificate
  • Surf and Rescue Certificate
  • Full open Auto Drivers Licence
  • Graduate Certificate
  • Responsible Service of Alcohol (RSA)
  • Responsible Service of Gambling (RSG)

Timeline

Customer Service Representative/Cafe Worker

Bunnings Warehouse
02.2021 - 01.2023

Sales Asssistant/Stock Associate

City Beach
07.2019 - 02.2021

Team Member

Kmart
09.2016 - 06.2019

Graduate Certificate -

Ryan Catholic College

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Jai Regattieri