Jai Vella
Horsley Park
Summary
I am a motivated and ambitious individual currently pursuing a Bachelor of Construction Management (Honours) at Western Sydney University. Eager to apply my academic knowledge in a real-world setting, I am looking for opportunities to gain hands-on experience and further develop my skills in the construction industry. I am excited to contribute and learn from professionals in the field as I work towards advancing my career.
Overview
3
3
years of professional experience
Work History
Warehouse Operator
Action Workforce
02.2025 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
Customer Service Officer
Fairfield City Council
04.2024 - Current
- Helped large volume of customers with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
Aquatic Facility Supervisor
Fairfield City Council
03.2024 - Current
- Managed a team of facility staff, providing training and guidance for optimal performance.
- Established effective communication channels between departments, fostering collaboration and teamwork within the organization.
- Ensured compliance with local regulations by staying informed on current codes and requirements applicable to the facility''s operation.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Lifeguard
Fairfield City Council
08.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Education
Bachelor of Construction Management -
Western Sydney University
11-2027
High School Certificate -
Thomas Hassall Anglican College
11-2023
Skills
- Team Leadership/ Teamwork
- Customer Interaction/ Support
- Strong communicator
- Complaint handling
- Safety compliance
- CPR, AED and First Aid training
Timeline
Warehouse Operator
Action Workforce
02.2025 - Current
Customer Service Officer
Fairfield City Council
04.2024 - Current
Aquatic Facility Supervisor
Fairfield City Council
03.2024 - Current
Lifeguard
Fairfield City Council
08.2022 - Current
Bachelor of Construction Management -
Western Sydney University
High School Certificate -
Thomas Hassall Anglican College
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