Jai Vidinopoulos
Unit 1, 201, Elder Street, Greensborough,VIC
Summary
Young and motivated in the cybersecurity and IT industry, with hands-on experience as an IT project support officer, supporting large-scale device rollout projects and end-user technology adoption. Continuing to strengthen my cybersecurity skills through practical labs, exposure to industry tools, endpoint management, security verification, and user support.
Overview
6
6
years of professional experience
Work History
IT Project Support Officer
Yarra Ranges Council
Lilydale, VIC
05.2025 - Current
- Assisted with a large-scale laptop refresh program involving approximately 500 HP Windows 11 devices.
- Supported device setup, configuration, and replacement for council staff.
- Assisted with domain and Wi-Fi connectivity checks, and verification in endpoint management and security tools.
- Provided end-user support through one-on-one sessions and facilitated group sessions for 10–12 staff.
- Supported the IT team with ad-hoc operational tasks, including device wiping, preventative maintenance, camera installations, and ticket requests.
Tennis Coach
Fireball Tennis Academy
Yallambie, VIC
01.2020 - Current
- Coach junior teams in singles and doubles match play tactics.
- Build strong media and community relationships through positive interaction and communication.
- Provide feedback on court positioning, shot selection, and footwork.
- Design and deliver training plans aligned with player goals.
- Communicate effectively with players and parents.
Cleaner
Weekleen Cleaning Services
Ivanhoe, VIC
02.2023 - 04.2025
- Dusting, vacuuming, sweeping, mopping, and waste disposal were my main roles when cleaning a house.
- Assisted my colleague in preparing invoices via email.
Education
Certificate IV in Cyber Security - (In Progress) -
Victoria University
Melbourne, Victoria, VICICT30120 Certificate III in Information Technology -
Lumify Learn
Melbourne, VIC12-2024
Trainee Coaching Course -
Tennis Australia
Melbourne, VIC03-2024
VCE Certificate -
Viewbank College
Viewbank, VIC12-2022
Skills
- Device management
- Asset management
- Microsoft
- ServiceNow
- Adaptability to change
- Troubleshooting network connectivity
- Technical documentation
- Help desk support
- IT project coordination
- Team building
References
References available upon request.
Timeline
IT Project Support Officer
Yarra Ranges Council
05.2025 - Current
Cleaner
Weekleen Cleaning Services
02.2023 - 04.2025
Tennis Coach
Fireball Tennis Academy
01.2020 - Current
Certificate IV in Cyber Security - (In Progress) -
Victoria University
ICT30120 Certificate III in Information Technology -
Lumify Learn
Trainee Coaching Course -
Tennis Australia
VCE Certificate -
Viewbank College