- PC building, repair, and hardware upgrades, with hands-on experience assembling custom systems and optimising performance
- Gel ball shooting, including repair, maintenance, and performance tuning of gear
- Gym Workouts
Jaia Louie
Craignish,QLD
Summary
- Skilled in diagnosing and repairing computer hardware under warranty
- Performs replacements, troubleshooting, and follows manufacturer guidelines
- Strong customer service and communication skills
- Experienced in inventory management and multitasking
- Works independently or in teams to solve technical issues efficiently
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Service Technician
IT Systems
03.2024 - Current
- Diagnose and repair computer hardware issues at various school locations under manufacturer warranty.
- Ensure timely and accurate documentation of service requests, repairs, and warranty claims.
- Communicate effectively with school administrators and IT staff to schedule and coordinate service visits.
- Follow manufacturer guidelines and company policies to complete warranty repairs efficiently.
- Maintain an inventory of replacement parts and tools to optimize repair turnaround time.
- Provide basic technical support and guidance to school personnel regarding device maintenance and troubleshooting.
- Travel between multiple school sites, ensuring high-quality service and customer satisfaction.
Deli Food Production Team Member
FoodWorks Supermarkets
03.2022 - Current
- Prepare fresh sandwiches with attention to quality, presentation, and food safety standards.
- Provide friendly and efficient customer service, assisting with orders, recommendations, and special requests.
- Operate deli equipment, including slicers and scales, ensuring proper handling and sanitation procedures.
- Manage inventory by restocking ingredients, monitoring freshness, and reducing waste.
- Maintain a clean and organised work area, complying with health and safety regulations.
- Work collaboratively in a fast-paced environment to fulfill customer orders quickly and accurately.
Education
School Certificate -
Riverside Christian College (Distance Education)
Maryborough, QLD12-2022
Skills
- Technical troubleshooting & repair (Apple, Dell, Lenovo, PC building)
- Computer building, upgrades & optimisation
- Customer service & communication
- Food & deli operations
- Time management & efficiency
- P1 Licence and reliable car
Certification
Certified in Apple, Dell, and Lenovo hardware repair and warranty servicing.
Interests
Timeline
Field Service Technician
IT Systems
03.2024 - Current
Deli Food Production Team Member
FoodWorks Supermarkets
03.2022 - Current
School Certificate -
Riverside Christian College (Distance Education)
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