Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Jaialla Turner

Colac,Australia

Summary

Proven track record in enhancing customer satisfaction and streamlining payment processes, demonstrated during my tenure at Woolworths. Skilled in cash management and customer service, I excel in fast-paced environments, ensuring quality assurance and cultural awareness. Achieved significant improvements in checkout efficiency and inventory management, reflecting my ability to multitask and prioritize customer needs effectively.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Woolworths
Colac, VIC
07.2024 - 01.2025
  • Counted and balanced cashier drawers.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed customer payments quickly and returned exact change and receipts.

HOSPITALITY WORKER

Mango Thai Colac
Colac, Australia
10.2022 - 05.2024
  • Served food and drinks to customers in a timely manner
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended
  • Provided customer service to ensure satisfaction throughout their dining experience
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance
  • Restocked supplies of condiments, beverages and other items as needed
  • Took orders accurately and communicated them to the kitchen staff promptly
  • Prepared entrees, side dishes, and desserts for guests during busy periods
  • Greeted customers and provided them with menus

CUSTOMER SERVICE CASHIER

Elliminyt mini mart
Colac, Australia
03.2022 - 11.2022
  • Operated cash registers to process payments for goods and services
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store
  • Cleaned up, restocked fridges
  • Assisted customers with locating products within the store
  • Processed credit card, EBT and gift certificate payments in electronic computer systems
  • Ensured that all areas of the retail floor were properly stocked throughout each shift

Education

Cert 3 - Allied health

Trinity College
Colac, VIC
10-2024

Trinity College Colac
Colac

Skills

  • Food Safety Knowledge
  • Cleaning and Sanitizing
  • Customer Service
  • Multitasking
  • Cultural awareness
  • Cash register operation
  • Customer satisfaction
  • Quality assurance
  • Payment processing
  • Product knowledge
  • Cash management

Activities

  • I play netball for Birregurra football netball club
  • I love hanging out with friends and family

Timeline

Customer Service Cashier

Woolworths
07.2024 - 01.2025

HOSPITALITY WORKER

Mango Thai Colac
10.2022 - 05.2024

CUSTOMER SERVICE CASHIER

Elliminyt mini mart
03.2022 - 11.2022

Cert 3 - Allied health

Trinity College

Trinity College Colac
Jaialla Turner