Jaida Buckley
Laidley,Australia
Summary
Outgoing and friendly bar attendant with excellent interpersonal communication skills. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Reliable bar attendant with experience in high-traffic hospitality settings. Strengths include strong knowledge of various types of beverages, exceptional customer service skills, and ability to work efficiently under pressure. In previous roles, contributed to positive customer experiences and boosted overall bar operation efficiency. Friendly Bar Attendant known for quickly creating delicious beverages. Committed to identifying and implementing improvements to efficiency and quality. Experienced in training and coaching new employees to improve onboarding.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Coffee Club Cafe
04.2023 - 02.2025
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- I listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Upsold specialty items with beverages, increasing store sales.
- Responded promptly to customer complaints in a professional manner.
- Provided feedback to management on inventory levels and supply quality.
- Maintained cleanliness and organization of bar area, including counters and sinks.
- Managed closing duties such as restocking items at end of shift.
- Assisted customers as needed, providing excellent service and support
- Assisted customers as needed, providing excellent service and support.
- Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
- Monitored and rotated stock to prevent spoilage and ensure freshness.
- Collected and processed payments via cash and credit card.
- Cleaned up spills and brought replacement items to tables.
- Facilitated quick and efficient service by setting up bartender stations before shifts.
- Helped resolve customer complaints under the supervision of bartending staff.
- Kept storage areas organized and clean, adhering to establishment's standards.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bar Attendant
Dusty Moose Saloon
Gatton, Qld
03.2023 - 02.2025
- Delivered high-quality beverages in fast-paced, customer-centered setting.
- Assisted with opening and closing procedures, including cleaning and restocking.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Assisted managers in training new staff members on bar operations procedures.
- Facilitated quick and efficient service by setting up bartender stations before shifts.
- Greeted customers, answered questions, and provided information about the bar's menu.
- Operated cash registers and handled money transactions accurately.
- Took food and drinks to bar and table customers.
- Collected and processed payments via cash and credit card.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted frequent visitors by name and explained new promotions.
- Cleaned up spills and brought replacement items to tables.
- Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
Education
High School Diploma -
Laidley State High School
Laidley, QLD11.2022
Skills
- Beverage Preparation
- Active Listening
- Resolving Complaints
- Cash Register Operations
- Upselling
- Monitoring
- Speaking
- Coordination
- hard working
- reliable and eager
- honest and trustworthy
- Opening and closing duties
- Cleanliness and hygiene
- Customer service
- Liquor management
- Drink recipe development
- Bar stocking
- Drink preparation
- Bar equipment operation
- Alcohol awareness
- Payment processing
- Ingredient preparation
Certification
Certificate III Hospitality 18/08/2021
Certificate II Retail Cosmetics 28/10/2022
Responsible Service of Alcohol (RSA)
Responsible service Gambling (RSG)
Responsible management of licensed venues (RMLV)
Liquor approved manager
References
References available upon request.
Timeline
Barista
Coffee Club Cafe
04.2023 - 02.2025
Bar Attendant
Dusty Moose Saloon
03.2023 - 02.2025
High School Diploma -
Laidley State High School
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