Summary
Overview
Work History
Education
Skills
Certification
Timeline
Referees
Generic

Jaiden Baldwin

Mackay,QLD

Summary

I am proud father and Kuku Yalanji man from Mossman, QLD. I am a proactive Journey Coordinator with extensive experience in client support, program facilitation, and community outreach and engagement. Skilled in behavioural management, family support coordination, and effective communication and event planning. Bringing strong problem-solving abilities and a commitment to improving outcomes through compassionate care and effective collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Journey Coordinator - Myndkind

Footprints Community
10.2024 - Current
  • Coordinated services among healthcare providers, ensuring comprehensive support for clients.
  • Monitored client progress, adjusting treatment plans based on evolving needs and feedback.
  • Educated clients on coping mechanisms, resources, and community services available to them.
  • Addressed clients'' psychosocial needs by referring them to appropriate resources and services.
  • Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
  • Collaborated with diverse stakeholders to identify and address community needs effectively.

Frontline Support Worker

MurriWatch
01.2024 - 10.2024
  • Provided Immediate Assistance: Offered urgent support and intervention to individuals in crisis or distress.
  • Delivered Culturally Sensitive Care: Ensured that support services were aligned with Indigenous cultural practices and values.
  • Conducted Intake Assessments: Performed initial assessments to determine the needs and appropriate services for clients.
  • Offered Emotional Support: Provided compassionate listening and counselling to help clients navigate their challenges.
  • Coordinated Services: Connected clients with necessary resources, such as housing, health care, and legal assistance.
  • Advocated for Clients: Represented and advocated for clients' needs and rights within various systems and agencies.
  • Facilitated Communication: Acted as a liaison between clients and other service providers to ensure effective support.
  • Implemented Safety Plans: Developed and executed safety plans for individuals at risk, ensuring their immediate well-being.
  • Conducted Outreach: Engaged with the community to identify individuals in need of support and raise awareness about available services.
  • Documented Interactions: Kept accurate records of client interactions, progress, and outcomes for ongoing support and evaluation.
  • Assisting Homeless: Providing a cooked meal for the homeless population of Mackay. This has led to an increase in the positive relationship between the homeless population and MurriWatch Mackay.
  • Networked with Community Organisations: Built and maintained relationships with local organisations, agencies, and service providers to enhance support options.
  • Collaborated with Stakeholders: Worked with government bodies, non-profits, and other stakeholders to improve service delivery and address community needs.
  • Participated in Community Events: Attended and contributed to community meetings, workshops, and events to strengthen networks and gather insights.

Indigenous Male Mental Health Worker

ATSICHS
05.2023 - 10.2024
  • Provided Culturally Safe Support: Offered mental health support tailored to the cultural needs and perspectives of Indigenous individuals.
  • Delivered Counselling Services: Conducted one-on-one and group counselling sessions to address mental health issues.
  • Facilitated Community Programs: Organised and led community workshops and events focused on mental well-being and cultural education including mental health groups and men's groups.
  • Promoted Mental Health Awareness: Educated individuals and communities about mental health issues and available resources.
  • Built Trusting Relationships: Developed strong, respectful relationships with clients to create a safe space for open discussion.
  • Collaborated with Other Services: Worked with other health professionals and community organisations to provide holistic care.
  • Advocated for Indigenous Rights: Supported and advocated for the rights and needs of Indigenous people within the mental health system.
  • Utilized Traditional Practices: Integrated traditional Indigenous practices and knowledge into mental health strategies when appropriate.
  • Conducted Research: Participated in or conducted research to improve mental health services for Indigenous communities.
  • Supported Crisis Intervention: Assisted individuals in crisis situations with immediate support and referral to appropriate services.
  • Educated clients and families about mental health issues, treatments and resources.
  • Advocated for patient rights and needs, liaising with external organisations for additional support.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Documented client progress in confidential files.
  • Managed caseloads effectively, prioritising high-risk cases while maintaining attention to detail for all clients.

Youth Case Manager

MADEC
08.2022 - 05.2023
  • Promoted healthy lifestyles among youth clients through the implementation of wellness initiatives and workshops.
  • Improved youth engagement by developing and implementing individualised case management plans.
  • Coordinated vocational training opportunities that helped prepare young individuals for future employment prospects.
  • Enhanced community connections for youths through outreach and partnership building with local organisations.
  • Assisted young clients in developing effective coping mechanisms for managing stress and adversity in their lives.
  • Conducted regular home visits to monitor the well-being of youth clients within their living environments, identifying any potential concerns or issues requiring attention from case managers or other professionals involved in their care plan management process.
  • Developed successful funding proposals, resulting in increased financial resources for program expansion and improvements.
  • Created safe spaces where youths could openly discuss their feelings, experiences, and challenges without judgment or fear of repercussion.

Disability Support Worker

MADEC
11.2021 - 08.2022
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.

Aged Care Worker

Ozcare
07.2021 - 11.2021
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Enhanced residents'' quality of life by providing compassionate and attentive care.
  • Provided safe mobility support to help patients move around personal and public spaces.

Asphalt Laborer

Fulton Hogan Ltd
03.2018 - 03.2020
  • Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
  • Clear areas in preparation for laying down asphalt.
  • Developed specialised skills in various asphalt applications such as patching, resurfacing, sealing cracks, and line striping for diverse client needs.
  • Participated actively in weekly safety meetings discussing best practices for accident prevention on construction sites.
  • Measured out jobs and calculated materials needed.
  • Sustained optimal equipment performance through regular cleaning, oiling, and maintenance checks.
  • Enhanced team productivity through clear communication and collaboration on job sites.
  • Demonstrated adaptability by effectively handling unexpected changes in project scopes, weather conditions, and client requirements.
  • Completed projects on time by successfully prioritizing tasks and allocating resources effectively.
  • Directed traffic around site locations using appropriate signage and team communication.

Education

High School Diploma -

St Teresa's College, Abergowrie
Abergowrie, QLD
11.2017

Skills

  • Multitasking and organization
  • Data entry
  • Case documentation
  • Client support
  • Partnership development
  • Stakeholder management
  • Client advocacy
  • Confidentiality and privacy
  • Relationship building
  • Cultural sensitivity
  • Critical thinking
  • Attention to detail

Certification

  • White Card
  • Blue Card
  • Yellow Card
  • NDIS Worker Screening
  • Current First Aid & CPR
  • Certificate 2 in Aboriginal & Torres Strait Islander Health
  • Aboriginal & Torres Strait Islander Mental Health First Aider
  • Hope & Healing Certificate
  • Certificate 3 in Individual Support
  • Cultural Awareness Certificate
  • Fire Warden Certificate
  • See, Hear, Believe DV in LGBTQ+ Communities Certificate


Timeline

Journey Coordinator - Myndkind

Footprints Community
10.2024 - Current

Frontline Support Worker

MurriWatch
01.2024 - 10.2024

Indigenous Male Mental Health Worker

ATSICHS
05.2023 - 10.2024

Youth Case Manager

MADEC
08.2022 - 05.2023

Disability Support Worker

MADEC
11.2021 - 08.2022

Aged Care Worker

Ozcare
07.2021 - 11.2021

Asphalt Laborer

Fulton Hogan Ltd
03.2018 - 03.2020

High School Diploma -

St Teresa's College, Abergowrie

Referees

  • Veronica Ah-Wang - Pioneer MurriCourt

    - 0499 029 790

  • Allannah Munro - ATSICHS Primary Health Care Manager

    - 0428 036 552

  • Jenny Timor - Independent Patients' Rights Advisor

    - 0432 531 681



 

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Jaiden Baldwin