Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAIDEN GLEESON

Wanniassa

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

8
8
years of professional experience

Work History

Barista

Tutto Delicatessen
11.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

SHIFT SUPERVISOR

SOUTHERN RESTAURANTS
05.2017 - 10.2023
  • Cleaned kitchen equipment, coffee machines, and other hospitality related equipment.
  • Determined product selection, stock levels, and service standards.
  • Managed marketing of products and services offered.
  • Provided initial sales support and post-sales support to customers. Assessed customer needs and suggested recommendations.
  • Maintained records of stock levels and financial transactions.
  • Monitored and maintained budgets.
  • Identified and investigated theft and other unlawful acts carried out in retail establishments.
  • Ensured compliance with Occupational Health and Safety regulations.
  • Received and processed customers' food and beverage orders.
  • Prepared food for clients.
  • Served food and beverages.
  • Examined foodstuffs to ensure quality.
  • Prepared ingredients and cooked food.
  • Stored food in temperature-controlled facilities.
  • Removed cooked food from ovens and food warmers.
  • Washed work areas, equipment, utensils, dishes and silverware.
  • Cleaned equipment, pumps, hoses, storage tanks, vessels and floors, and maintained infestation control programs.
  • Recorded and served food and beverage orders, and received payment from customers.
  • Discussed food preparation issues with Managers and kitchen and waiting staff.
  • Achievements and experienced gained -
  • Assisted personnel activities such as hiring, promotions, performance management, payroll, training and supervision.
  • Answered phone calls and relayed messages to store personnel.
  • Handled cash transactions.
  • Stacked and displayed goods for sale.
  • Referred complex inquiries to team leaders or expert advisors.
  • Handled chemical and solvents safely to remove stains and dirt from various surfaces.
  • Team Leader and training role.
  • Ensuring operation of the restaurant runs smoothly
  • Managing labor - time shifts and budgeting
  • Food Health and Safety compliance
  • Work Health and Safety compliance

METAL TECHNICIAN

METAL WORKS
02.2021 - 01.2022
  • Answered phone calls and relayed messages to store personnel.
  • Helped customers to select products, helped organise warranties.
  • Handled cash transactions.
  • Loaded and unloaded building and construction materials, tools, and equipment on building site.
  • Recorded and prepared files for management team.
  • Prepared monthly report for my manager.
  • Scheduled and organised individual care tasks.
  • Achievements and experienced gained -
  • Metal work knowledge growth
  • Time management
  • Customer engagement
  • Diary Planning
  • Fabricating metal, assembling
  • Repairing metal structures and components

Education

Year 12 Certificate -

Tuggeranong College
11.2020

Year 10 Certificate - undefined

Trinity Christian School
12.2018

Skills

  • Communication Skills - Expert
  • Ability to work in a team - Expert
  • Ability to work under Pressure - Intermediate
  • Adaptability - Intermediate
  • Efficient Worker - Expert
  • Ability to multi-task - Intermediate
  • Attention to Detail - Intermediate
  • Budgeting - Intermediate
  • Compassion - Expert
  • Creativity - Intermediate
  • Clear communication - Expert
  • Easily adaptable - Intermediate
  • Empathy - Expert
  • Fast worker - Expert
  • Flexibility - Intermediate
  • Friendly - Expert
  • Good communicator - Expert
  • Leadership skills - Expert
  • Multi-tasking - Intermediate
  • People skills - Expert
  • Organization Skills - Intermediate
  • Problem solving - Intermediate
  • Strong Work Ethic - Expert
  • Teamwork - Expert
  • Work well as part of a group - Expert
  • Customer service - Intermediate
  • Team player
  • Attention to detail
  • Cash handling
  • Friendly and outgoing
  • Time management

Timeline

Barista

Tutto Delicatessen
11.2023 - Current

METAL TECHNICIAN

METAL WORKS
02.2021 - 01.2022

SHIFT SUPERVISOR

SOUTHERN RESTAURANTS
05.2017 - 10.2023

Year 10 Certificate - undefined

Trinity Christian School

Year 12 Certificate -

Tuggeranong College

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JAIDEN GLEESON