Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaiden Quinlivan

Milton,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Financial Crime Analyst

Australian Retirement Trust
02.2023 - Current
  • Briefed upper-level personnel on emerging threats.
  • Perform AML/CTF duties.
  • Assisted in development of intelligence strategies and policies to support operations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Nightfill

Woolworths Group
09.2021 - 04.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Bar/Gaming Attendant

Woodpecker Bar And Grill
11.2019 - 07.2020
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
  • Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
  • General bartending duties

Gold Class Supervisor

Event Cinemas North Lakes
06.2017 - 07.2019
  • Assigned schedules and specific tasks to workers for optimal coverage.
  • Trained workers in service policies, safety requirements and specifics of activities.
  • General Bartending duties including cleaning.
  • Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
  • Worked effectively in fast-paced environments.

Duty Manager

Coffee Club Cafe
09.2019 - 04.2020
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Benefit Payment Representative

Australian Retirement Trust
09.2021 - 02.2023

Complex problem solving
Data Entry and Processing payment benefits
Mailing and processing of cheques, etc.

Transaction Monitoring
Supervising and delegation of team
Assisting in remediation of breaches and incidents
Reviewing and updating process guides
Improved team operations by collaborating with team
leaders in day to day workflow delegation
Provided excellent service and attention to customers, both
internal and external, via phone, email and in person
Introducing Financial risk and compliance framework to
newer staff

Education

Bachelor of Justice - Policing

Queensland University of Technology
Brisbane, QLD
12.2016

Skills

  • Multitasking
  • Dependable and Responsible
  • Organization and Time Management
  • Team Building
  • Calm Under Pressure
  • Self-Directed
  • Conflict Resolution

Certification

  • RSA - Responsible Service of Alcohol
  • RSG - Responsible Service of Gambling

Timeline

Financial Crime Analyst

Australian Retirement Trust
02.2023 - Current

Nightfill

Woolworths Group
09.2021 - 04.2023

Benefit Payment Representative

Australian Retirement Trust
09.2021 - 02.2023

Bar/Gaming Attendant

Woodpecker Bar And Grill
11.2019 - 07.2020

Duty Manager

Coffee Club Cafe
09.2019 - 04.2020

Gold Class Supervisor

Event Cinemas North Lakes
06.2017 - 07.2019

Bachelor of Justice - Policing

Queensland University of Technology
Jaiden Quinlivan