Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jaiden Thwaites

Brisbane,QLD

Summary

Customer Service Specialist with expertise in prioritising tasks and managing multiple responsibilities in high-pressure environments. Proven track record of collaborating effectively within teams to achieve both individual and organizational objectives. Recognized for adeptly resolving escalated customer support issues, enhancing overall customer satisfaction.

Overview

2
2
years of professional experience

Work History

Detailer

NYN Detailing
Slacks Creek, QLD
01.2025 - Current
  • Cleaned and polished vehicles using specialized tools and cleaning agents.
  • Inspected vehicles for imperfections and recommended necessary detailing services.
  • Applied wax and sealants to enhance vehicle appearance and protection.
  • Vacuumed interiors, shampooed carpets, and conditioned leather surfaces effectively.
  • Collaborated with team members to maintain a clean and organized work area.
  • Followed safety procedures while handling chemicals and equipment in the detailing process.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.

Team Member

Coles Pty Ltd
Rochedale South, QLD
11.2023 - Current
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained clean and organized store displays for enhanced presentation.
  • Restocked shelves and ensured accurate inventory levels throughout the store.
  • Collaborated with team members to achieve daily operational goals.

Education

High School Diploma -

Rochedale State High School
Rochedale, QLD
11-2024

Skills

  • Vehicle cleaning and detailing
  • Chemical handling and safety
  • Customer service excellence
  • Inventory management strategies
  • Team collaboration and support
  • Customer service
  • Time management
  • Supply restocking
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Health and safety compliance
  • Store equipment operation

Affiliations

  • Played Rugby League and enjoy following local and NRL competitions.

Timeline

Detailer

NYN Detailing
01.2025 - Current

Team Member

Coles Pty Ltd
11.2023 - Current

High School Diploma -

Rochedale State High School

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Jaiden Thwaites