Jaime Cocivera
Dwellingup,Australia
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
25
25
years of professional experience
Work History
Owner Operator
Vergone’s Fruit Stall Dwellingup
12.2017 - Current
- Manage a team of nine employees, oversee farm shop and cafe operations, handle stock ordering, accounts, and perform farm work including picking fruit and maintenance.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Advisor Housing, Accommodation & Site Access
Newmont Boddington Gold Mine
02.2016 - 05.2018
- Managed housing and accommodation operations, conducted rental inspections, oversaw village safety, and managed monthly accounts and audits.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Responsible for managing the Site Access Entry System to ensure that only suitably approved and authorised persons gain access to the Boddington site.
- Managing staff members to ensure tasks are completed in a timely manner.
- Ongoing communication and training with Business Partners to ensure capabilities in mobilising approved personnel to site.
- Coordination of Site required Police Clearances.
- Management of all Site Induction Bookings.
- Annual audits on Site Access policies and procedures
- Audit of expired inductions and notifying Learning & Development to organise re-inductions where necessary.
- Annual audits on village accommodation policies and procedures
- Allocation and management of Village rooms
- Weekly Reconciliation (MPR) of village rooms.
- Monthly Village Room Cost Code Report.
- Updating fatigue room and VIP room procedures.
- Major Coordinating role with regards to the access and allocation of rooms during Shutdown
- Annual audits on Shutdown policies and procedures
- Management of Shutdown Template and clearances
- Coordinating with Shutdown planners on a regular basis with accommodation availability and site access requirements for impending shutdowns
- Manage demobilisation of staff, permanent and contractors to ensure correct procedures are followed
Accommodation & Site Access Coordinator
Newmont Boddington Gold Mine
08.2010 - 02.2016
- Responsible for site access entry system, managed staff, coordinated police clearances, and conducted audits on site access and accommodation policies.
Site Access Assistant
Integrated Contractor to Newmont Boddington Gold Mine
04.2010 - 08.2010
- Performed administration duties, processed daily site entry and accommodation reservations, and assisted with site induction bookings.
Home Duties & working for Family Orchard
F.Vergone & Co
07.2003 - 04.2010
- Involved in fruit picking, packaging for markets, and managing shop operations.
Medical Receptionist
Pinjarra Medical Centre
04.2002 - 07.2003
- Handled administration duties, took medical bookings, and managed end-of-day account close-offs.
Travel Consultant and Accounts Clerk
Abernethy Travel Burswood
12.1999 - 08.2001
- Managed corporate and domestic reservations, invoicing, and end-of-month accounts.
Education
Certificate IV in Human Resources -
AHRI
2011
Certificate III of Business Studies -
Challenger Tafe, Mandurah
2002
Certificate III and IV of Travel and Tourism -
Alexander College
1999
Completion of Year 12 -
Mandurah Catholic College
1998
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Staff Training and Development
- Payroll Processing
- Relationship Management
References
Provided at time of request
Personal Information
Date of Birth: 01/13/81
Timeline
Owner Operator
Vergone’s Fruit Stall Dwellingup
12.2017 - Current
Advisor Housing, Accommodation & Site Access
Newmont Boddington Gold Mine
02.2016 - 05.2018
Accommodation & Site Access Coordinator
Newmont Boddington Gold Mine
08.2010 - 02.2016
Site Access Assistant
Integrated Contractor to Newmont Boddington Gold Mine
04.2010 - 08.2010
Home Duties & working for Family Orchard
F.Vergone & Co
07.2003 - 04.2010
Medical Receptionist
Pinjarra Medical Centre
04.2002 - 07.2003
Travel Consultant and Accounts Clerk
Abernethy Travel Burswood
12.1999 - 08.2001
Certificate IV in Human Resources -
AHRI
Certificate III of Business Studies -
Challenger Tafe, Mandurah
Certificate III and IV of Travel and Tourism -
Alexander College
Completion of Year 12 -
Mandurah Catholic College
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