Jaime Fletcher
Brisbane,QLD
Summary
Dynamic Fitness Instructor from Goodlife Health Clubs, adept in strength training and group instruction, significantly enhanced client satisfaction through innovative fitness plans and motivational support. Excelled in creating inclusive, safe workout environments, boosting client engagement. Skilled in first aid, demonstrating reliability and a commitment to participant safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dog Groomer
The Grooming Salon
09.2022 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Fed, walked and bathed animals.
- Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Regularly attended training workshops to further hone skills in advanced grooming techniques and specialized services for exotic breeds.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Educated visitors and staff on proper animal care and handling.
Fittness Instructor
Goodlife Health Clubs
02.2019 - Current
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Organized community-wide fitness events, raising awareness about health benefits associated with regular exercise and encouraging an active lifestyle among residents.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Mentored junior staff members as they began their careers as personal trainers or group exercise instructors, instilling an enthusiasm for helping others achieve their fitness goals.
Skills
Strength training
Group Instruction
Fitness Assessments
Functional Training
Aerobic Exercise
Adaptive Exercise
High-Intensity Interval Training
Circuit Training
Cardiovascular Conditioning
Yoga Instruction
First Aid Certified
Reliable and Responsible
Small and Large Group Instruction
Safe and Effective Exercises
Certification
Cert 3 in health & fitness
300hr yoga instructor
Arena coach level 1
Advanced Body combat instructor (les mills)
Body pump instructor (les mills)
Dance instructor (les mills)
- Certified Yoga Instructor
- CPT - Certified Personal Trainer
Timeline
Dog Groomer
The Grooming Salon
09.2022 - Current
Fittness Instructor
Goodlife Health Clubs
02.2019 - Current
Cert 3 in health & fitness
300hr yoga instructor
Arena coach level 1
Advanced Body combat instructor (les mills)
Body pump instructor (les mills)
Dance instructor (les mills)
- Certified Yoga Instructor
- CPT - Certified Personal Trainer